Wrong car, bad attitude, additional cost, long delay (2+ hours) in picking up car. Very poor experience. Europcar Counter staff blamed easyrentcars, said there was nothing they could do and that we would have to sort it out ourselves.
“Beware of Europcar trying to charge for damage that is already there - take photos of the whole car.”
About Europcar:6.3/10
Pick up of car in a dark car park - hard to see any damage. There was damage on the wheel trims, which I took a photo of. The drop off location was very well lit, and the Europcar team said the wheel damage was caused by us. Fortunately I was able to show the photo evidence of the damage being there on pick up, but thought that the whole process was corrupt by Europcar. With the dark car park for pick up so we can't easily see damage when we pick up, but very well lit to help them in the drop off car park. Probably will not use Europcar again in the future - for this dirty con trick they tried.
“The Europcar gave to me a Jeep Compass!!! They told me that I didn’t rend a VW Touareg class!!!”
About Europcar:6.3/10
One of the whorst rental company!
The lady from the counter desk told me to solve my problem with the broker even I presented the voucher for the type of car that I paid for!!!
Like: Clean car, matched the size we had ordered although not the brand.
Easy to collect (after the long queue) and drop off at Munich railway station although you need to keep your eyes peeled to find the drop off garage. Dislike: We queued for nearly an hour at Munich airport to pick up the vehicle even with the ticket system. The ticket machine needs to be more obvious or at least a more obvious sign.
Unfortunately the vehicle that I originally booked was not available. I was offered a vehicle in the same class, but that was a matter of opinion, as I was unable to get all my bags in. After going all the way back to the desk to complain, I was offered a suitable vehicle that would fit my needs.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
-
-
-
-
View more >-
-
-
-
View more >John
-
-
-
-
View more >A.ALAMER
-
-
-
-
View more >Dislike: None
Cristian Goci
-
-
-
-
View more >A.Almishani
-
-
-
-
View more >C.Rogers
-
-
-
-
View more >Dislike: We queued for nearly an hour at Munich airport to pick up the vehicle even with the ticket system. The ticket machine needs to be more obvious or at least a more obvious sign.
J.Beveridge
-
-
-
-
View more >Car Rental Companies AT Munich Airport, MUC
Check out this.