“Outstanding service from Budget at Norwich Airport.”
About Budget:9.0/10
Matthew at the counter was very helpful. We made three separate bookings (which was cheaper than making one continuous booking), and instead of bringing the vehicle back after the first booking, he allowed us to keep the car and do the checkout over the phone. Outstanding customer service.
“Overall better than expected except for the car being dirty at pickup.”
About Budget:7.0/10
The car was great, better than expected. It had lane correction, shift suggestions, adjustable steering column, close vehicle warning, object warning both in front and rear. The car was covered in dirty water that had dried on the car and the inside of the windshield was dirty which was hard to see through when going between full sun and shade. Really liked the Peugeot.
“Didn’t like the c4 Citroen we were given, visibility is poor if you are over 5 ft tall.”
About Budget:9.0/10
Quick pick up, not taken to car just given a bay number and if any problem come back and tell us. We extended one day hire. This was done over the internet via avisbudget.
Car was great, although the steering of the vehicle was a slight concern. I found that it kept trying to recentre after steering in a particular direction. There wasn't any one available at vehicle dropoff to advise.
I was given almost brand new mercedes Benz, only 1200 miles
Very happy with the vehicle, and budget staff
About QEEQ:10.0/10
Booking platform was excellent, still can't believe the deal you got me, my relatives from UK could not fathom my deal. Around 20 pounds a day for brand new mercedes, unheard of!
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