BUDGET CAR RENTAL REVIEWS IN AUSTRALIA

Great customer service. Easy pick up easy drop off.

Got an upgrade from small to compact SUV. Fantastic

Good value and app was helpful although took a little bit of time to set up.

Budget gave us a car upgrade from the Toyota Corolla to a Mitsubishi Outlander at no extra cost.

QEEQ was easy to book with and offered excellent prices.

The car was not the model requested but was more than suitable for our requirements. Budget staff were busy but were pleasant, courteous and helpful

Excellent service. Clear communication via email of all necessary information. When our flight was delayed by 2 hours we emailed QEEQ so as to not lose our booking. They responded immediately to let us know that Budget had been informed of the delay and to assure us our booking was secure

Loved the car upgrade to a Toyota Rav4 hybrid. Staff were fabulous.

Staff were friendly and helpful

Very helpful. Was disappointed that the additional insurance I took that “cleared” the excess was actually not direct with Budget and was something I would have been charged extra for if something had happened

All good, clean car, good experience

We received a free upgrade. The staff member (Lake) at Cairns pick up was fantastic; brilliant customer service. No hard sell on extras etc, explained everything thoroughly, very friendly.

Na

Na

Clean well maintained vehicle. Hire conditions restricted travel to paved roads only.

great price！easy pick up and drop off！

Car consumed more fuel than I expected...

Very good system for vacation car hire.

Brand new car, Got Kia Cerato, all the features in it.

Got me a cheaper rate after I booked and saved $ 35,it's my favourite site for last 3 years.

Good

Good

Bookings and pick-up and drop-off were straight forward. The Budget vehicle was almost new and was a pleasure to drive.

QEEQ once again got me a good deal with a reputable car rental company.

The Avis team stayed behind to welcome us and our booking into Sydney as we arrived with 10 mins till the car hire place closed. We were tired and worried that we missed it, but they were amazing and supportive.

I tried in advance to ensure there was a baby seat and even called Qeeq on the inquiry line. No assistance on the matter. Relieved that there was one when we arrived. I guess as a parent, you want a guarantee when arriving late.

I’m very disappointed about the woman that was attending at the counter (14/10/2022-23:00aprox Melbourne airport). When she knew that we are Colombians she started to talk about cocaine and the good quality of Colombian cocaine. For me and my brother, it is a terrible disrespect and it is even almost a racist and discriminatory comment, in her position as a client attendant, she has to be respectful of all people and cultures instead as she did following a bad stigma about a country to frame us as bad people. in Colombia, we are more the good people than the bad ones and drugs are not anymore the main thing in a country full of culture and good people. On the other hand, she had a bad attitude attending us, with a poor explanation about the process. for example, she charge me $100 but she wasn’t clear for what reason I had to pay that. (I suppose it is a bond that will be returned to my account) because when I did the booking I paid for everything. (At this time, I don’t know anything about this $100 and I would like to know when will be my money returned? ) It is a shame just an only one person with a very bad attitude destroys the whole experience and good name of a company. Forgetting the bad experience at the counter all was good and the car was great. That’s why we have a bittersweet taste about the experience renting a car in budget.

Good prices!

Very good service

No problem so perfect

Very easy process. Everything went very smoothly.

Great booking platform. By far the cheapest we found.

Provided upgrade which was a Hyundai which turned out to be a good vehicle although older than expected.