“Because of Budget staff very bad hope never again”
About Budget:6.3/10
No because was guaranteed Ford Focus and we got Kia Rio which is not same car level.
Budget staff on check in was extremely rude and impolite. I mean staff who gave us key for car. In all my more then 20 years experiences have not so bad experience. On returning was completely opposite guy was very kind , professional, polite.
“Good Booking Process, Great Prices, would use again!”
About Budget:9.0/10
The car did not exceed expectations. I was expecting a Toyota Yaris or similar but on pickup was told I am getting a complimentary upgrade which turned out to be a Kia Rio. Not sure if thats an upgrade so not too impressed. Pick up and drop off very quick and efficient. Overall satisfied.
About QEEQ:10.0/10
Very easy booking process, great prices. Would use again.
Counter is directly in the terminal and car is in the parking lot in the departure level, very easy, fast, and close by. The car had many scratches though, but wasn't a problem.
The budget counter is directly infront of the exit from the arrivals, it was empty and paper work took about 5 mins. The pick up was in the parking infront of departures floor and was very smooth and efficient. I got an upgrade eo a slightly bigger car even though i didn't need it for fuel efficiency sake.
About QEEQ:10.0/10
The app is great and the rewards instill a sense of loyalty
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