CAR RENTAL REVIEWS ON BUDGET IN ZURICH

I did not get the car i wanted

Got a better car than i was expecting. They are very professional and polite. Hey overall it was a smooth and easy process.

Happy with EasyRentCars.

They tried to sell additional insurance on pickup. I didn’t take it because I had full cover from QEEQ.COM. Upon return nobody was there to check the car. I left the car in the same condition as I picked it up. Two days later my card was changed over 2800 CHF. I had to follow up to find out that it was due to damage I made (!). I took 4 weeks to get the damage report from Budget. Apparently there were some body marks I three places on the van.

Once Budget provided damage report I received full amount back from QEEQ.COM. Good communication and service from staff. Well done.

Everything was great except for one thing which was very frustrating. When we picked up our car we requested a car seat. The only problem was that we didn’t know how to install a European car seat and no would help us. They said it’s their policy but isn’t it more of a liability to give a car seat for an infant and not give proper instructions to install in the case of an accident that infant can be hurt. It took us 1 hour to figure this out with little WiFi looking for a helpful video online which delayed our pick up by a lot.

They advise to go directly through them to give a better offer

Staff at the counter could smile more.

Positive feedback only.

Like: Simply everything: good value for money; staff very polite and extremely helpful; excellent fleet; simplicity and efficiency!!!
Dislike: Don’t have anything to point out.

Great service and car. very friendly staff.