CAR RENTAL REVIEWS ON BUDGET AT BOSTON LOGAN INTERNATIONAL AIRPORT, BOS

The electronic toll charges in Boston was not known to me and I have to call budget hotline to understand. It will be better it is stated in the contract or email

The price protector is good but I have yet to see the refunds(I have rebooked at a lower price) coming back to my credit card. So I hope the price difference will credit back without me emailing or calling.

Even though I took the maximum on insurance the counter staff person said I was not fully insured and advised I take extra insurance - which I did. I then hired another car that I also booked via easy car and this was fully insured. Why the difference - I will see with my next car hire if this follows the Boston hire or the Minneapolis car hire. Don’t understand why the difference

amzing

gave a lower grade car!

I have used Budget for years. After the way I was handled on the phone and at the airport in Boston, I will never use you again. You did not honor the Easyrentcars reservation of 41.00 USD. Instead, you wanted to charge me 265.00 for the day. Ridiculous. Your agent on the phone was totally ineffective. Never again. I rented a car with Dollar for 170 which was stupid as well but much better than the 265.00

Car was as promised and suited our needs.

We booked the rental for Boston while in Scotland. The rental process was quick and trouble free. Plus it was cheaper than if we had rented from a US website.

Like: Vehicle
Dislike: they charge me USD 10/gallon for fuel.

Professional worker and high quality service.

Excellent service and price.

Like: Great car
Dislike: All good

Like: I have to say that Ms Cheryl at Budget was the best customer service rep for a car rental i have ever experienced!!!
Dislike: Everything was really great!!!!