SURIA CAR RENTAL REVIEWS

Excellent service provided by Suria

Reasonable price

The car is in tip top condition. The pick up was very smooth. The dealer is very friendly. Instructions are very clear. Handover process is exceptionally great.

Encounter tyre punctuated and staff assisted us with top-notch customer service! Keep up the good work!

Suria don’t have counter at Senai Airport. Credit card machine didn’t function. Very old.

Easy and fast

On time and good service

yes we got a very clean and new car which made the trip very smooth.

easy to book and i like the transparency .

was booking a Honda BRV. but got the flat. They have asked me to change to slightly newer and bigger car, Perodua Aruz. Since I was in rush, I just say yes. Though it is newer and bigger, but the car is really not good overall. And I believe BRV is totally in higher price range compared to Aruz. And of course, due to rushing to take the Aruz, the car is not clean at all.

I should have gotten cheaper price if I go for Perodua Aruz in the first place. Meaning Im paying higher for BRV, and got Aruz.

Very friendly staffs and well maintained cars

Thank you

I got the latest model with no extra charge.

Thank you

Superb

Marvelous

Good communication, clean and relatively low mileage car, recommended.

Good and clean

No

Overall was excellent, just the PIC was too defensive during explaining the car risk & liabilities. Maybe the PIC can be more relax so customer will not think too much on road risks.

ok

Difficult to find the rental car pick up location. No signs in airport. We walked around for 20 to 30 minutes before we found someone who knew where to direct us.

Average

Average

Vickey Chia is a very nice staff who is very friendly and helpful. She was very patient to answer all my questions. When I didn’t know how to drive to petrol station from airport, she even drove and lead me to the station. I should special thank to her for all support she provided. All the best to Vickey and SURIA.

The location of SURIA provided on EasyRentCars was a bit confused. It shows it is available to get car from KLIA2 but actually SURIA is only located at KLIA, which mislead me to cancel and reorder.

Car was a Altis 2.0 litre which was bigger than the average 1.8 litre capacity.

Should give more discount.

Best car rental in Penang island . Friendly staff . Easy process for pickup and return .

Waited long for the pick up at airport.

Great

Great