ASIA CAR CAR RENTAL REVIEWS

Great car, Great Service. All the instruction to find the counter was so easy. Only one thing bothers me about the pre auth of my cc. It takes more than a week to realese the deposit. But overall excellent.

Great

The car came with alot of scratches and marks on the body, despite being relatively new with low mileage. Second let down was that this car’s (Persona) cabin is much smaller than it looks from the outside, the back passenger wouldn’t sit comfortably if he’s taller than say 5.10”. What I like about this rental company was that they don’t make you wait for pick-up and drop-off. They’re professional, give clear instructions with directions for pick-up (few days before via sms) and when you’re there to collect the car with about almost everything you need to know on local driving.

I have been renting from Galaxy for few instances and previous trip I switch to another car rental thinking that most of the car rental are the same. Full of disappointment from other car rental providing bad car conditions (old and dirty). This trip I switch back to Galaxy Asia and through comparison you will realised the differences. I will continue with Galaxy Asia and hope they will continue with such good service and quality car.

Good Service and fast process.

It didnt work for me for the price compare. But nice expirence rental from the apps.

Been using this car rental with overall satisfaction

Good

Ordered a Nissan SUV but was offered a brand new Proton V4 instead. Very good drive and staff was helpful at chek in and out

Great aggregator of offers with very detailed commentaries to cover the small prints by each rental company

i was waiting for more than 30 mins at the counter but no one was there. after calling the customer care, the staff came and argued with us regarding the waiting time. really unprofessional. secondly the car had worms inside. we found like 4 big ones. really disgusting

The whole experience is peace of mind.

Always offer the great deal.

Can you make the deposit fee cheaper and more convenient ?

Yes, they upgraded us to a bigger van (at no additional charge) as the one we booked was not available at the time. we also arrived later, by 2:30 hours as there was a delay in our flight but I was in constant communication with galaxy asia staffs and they were in fact the 1st one to inform me of my flight delay without me knowing! (means they were actually tracking my arrival!) Kudos to the team. Upon arriving, pick up was seamless and they gave very clear instructions. Best ever rental I've worked with so far in the few years of renting !

Good

It was a good experience, the staff is very friendly in helping us in getting the car as well as returning the car.

A good booking platform.

Service from staff is good and the Car is new and well maintained.

The booking process is simple and fast.

The guys at the counter were helpful in guiding us from the KLIA arrival hall to Block D as it was a bit of a walk and not really straightforward. The pick-up process was smooth, so was the drop-off. Never had any issues during the duration of the rental.

Booking via Easyrentcars.com was smooth. The customer service was quick to respond but were not able to answer questions immediately. They had some of the best deals wrt car rental. Will book through their platform again

Great setvice

Generally ok. Didn't clean interior space before handing over.

Generally ok.

The counter it’s not easy to find if you came for the first time and the area is hot if you waiting for long time but the process was fast enough and the staff were friendly and fast.

The price didn’t drop but I like this app it’s easy booking.

inexperience staff during drop off.

The car was well kept and it is only 1-2 years old car. Good for 4 person

Thank you for offering a good deal. Keep it up!

The car was as expected but a little out dated with no handphone GPS interface. I had to wait about 20 minutes for someone to attend to me at the counter when I arrived to pick up the car.

The booking platform was great.