APEX CAR RENTAL REVIEWS IN AUSTRALIA

Pick up was relatively easy and instructions and info given clear and concise. However, disappointed with car availability and its size.

We were very happy with the ease of car hire We were there for my father’s funeral so didn’t need any complications Staff were great and the car was excellent.

Price drop made a big difference

I was given a free upgraded version with all extras in it. Shuttle to and from Airport was very quick

The car was relatively new and was neat and clean. The customer service desk at Apex was very friendly.

Totally satisfied with everything great service my staff and car was amazing to drive

We had a month booking and Apex upgraded the car, much appreciated. Good, practical service.

Pick up should have more details about after hours as we needed to be picked up and taken 85 km because there was no contact A/H number.We made our own arrangements with rental company and had to be driven another 45 km to rental depot near Coolangatta.Rental company told us we needed to drop off car day before due as it needed to be back by 4.30pm. Our flight left before they opened, but QUEEQ clearly states " for out of hours droppoff , leave in any Budget or Avis rental space at Gold Coast Airport. Car Rental people would not agree to this, so again we needed a lift to Gold Coast Airport at 5am to fly out. Terrible terrible costly experience You need to sort out your after hours service ,in this day and age I would describe your service as Draconian . Remember "The world is awake 24/7 not 12/5.

The motor was a little suspect at times

The car was comfortable to drive. Did report some issue with electronics. Also would be good if front window was tinted as the sun burnt my legs through the window.

Easy use and Diamond Membership carried over from Canadian Car Rental a bonus.

Very friendly and helpful staff.

Good car. Good price.

The car did not exceed my expectations. It was old and seemed to struggle on the freeway over 80km/h. Not the car I thought I had booked. The staff however, were lovely. Very friendly and professional!

Easy to use

Extremely happy with car and service. Will definitely book through them again

The pick up service staff, a Chinese lady, could have been more proactive and accomodating I was given a Toyota altris

This is a friendly platform

Staff were so helpful and friendly

Great platform - easy to use

I needed to drop the car off for an early morning flight and because Apex is not a 24/7 hour service I had to pay a service fee of $60 to drop it off at Andrew airport parking

Good car. Good service!

The only negatives: Car ordered was not available so was given a supposed upgrade but the car was smaller, but better equipped- it did the job. Slow getting processed at pick up. Staff great. Drop off quick

Booking system good. I needed to delay my pick up by 24 hours, but was unable to delay drop off by 24 hours to keep contract period the same. Loss of days hire. Customer service was in Western US- I was in Australia so not ideal for resolving above mentioned issue.

Staff are the best!

Car being MG boot size was smaller but we just made it work

All good

Only used to drive from pick up to drop off. Nil issues