“"Compact-Honda Jazz Hybrid or similar" booking category is appropriate ?”
About Thrifty:6.0/10
The car already drove over 120000 km, the car condition was not bad for 120000km, but inside cleaness ...not good. But when I booked "Compact -Honda Jazz Hybrid or similar", I expected Hybrid car. But I was provided normal Jazz.... Huum I don't think it is contract violation, because similar...But this "Compact- Honda Jazz Hybrid or similar " booking category is appropriate??? Car provider staff said "no Hybrid in Thailand," but I visit Thailad almost every month, I often see Hybrid cars in town...If I had known this, I would have booked Toyota Vios, Honda City, same rate range cars.
“There's no Thrifty counter at the airport, but Hertz counter arranged everything.”
About Thrifty:6.3/10
There's no Thrifty counter at the airport, but Hertz counter arranged everything. They didn't have booking number in their record. We showed them the printed email, but it seemed like they couldn't find it in their system, so they kept calling us 3 times to send them the confirmation email.
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