I hired a ford focus and was given a Toyota Yaris. The counter staff spent more time trying to up sale insurance and a bigger vechicle. I called customer service and complained about the size of the vehicle but was told to return to the airport (an hour drive away) to discuss this. I emailed Thrifty and asked if it was possible to organise changing the car and it being dropped off closer to my hotel in central Orlando – it was over a week for a reply and they suggested me returning to the airport again. On returning the vehicle to the airport the manager said he would have changed my car had I contacted him – his contact details were not on any of the literature. He said he would be in contact to offer some compensation, but I've yet to hear anything.
I would not hire a car from Thrifty again, there is no customer service and the staff do not care about the customers.
About QEEQ:7.0/10
Easyrentcars.com website works well and the price drop saved me a bit of cash. Unfortunately the car hire company let down the experience.
Car Rental Companies AT Orlando Sanford International Airport, SFB
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
C.Bickett
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