DOLLAR CAR RENTAL REVIEWS

The car offered didn't have navigation. Then we asked for car which has navigation and we got it.

It was good and cheap enough for our journeys.

The car was so so good, worthe the money. The qeeq customer service is really not too helpful, would rather they give me the contact info of dollar shop directly and contact them directly right after booking.

Car was perfect

Easy booking

I ordered a Jeep Cherokee or similar SUV and explained I was going up the mountains to ski but I was only offered a choice of 3 x Chevy Equinix's that were just Front Wheel Drive. The counter staff tried to sell me extra insurances, a tank of fuel and an upgrade to a 4 x 4 which I declined. I kind of had he last laugh though as I then needed to do 750 mile detour to get back to SFO because I wasn't given a 4 wheel drive and fotunately the hire was with unlimited mileage

All good ... But certainly would prefer an option that guarantees me a 4x4 even if that is a little more than a 2 wheel drive SUV especially for when I go skiing

Collection was over 1hr, and drop off was easy but I was overcharged for something I am now waiting to hear from. When collected car, was not clean inside, could do with a better clean next time .

All ok fast respond !

Al presentarme al mostrador la señorita en turno me mostraba desconfianza al autorizarme la unidad aun cuando ya tenia todo pagado. me indico que no tenia seguro completo y para agilizar el tramite de la unidad accedí a comprarle un seguro por 7600 pesos que en realidad no ocupaba por que ya había contratado cobertura total. 1000 por que decía que podía entregar el carro sin gasolina, cuando el contrato dice claramente que se debe entregar con gasolina y limpio. tuve que acceder por que en realidad por las fechas no tenia otra opción. Otros clientes se fueron por que era el mismo proceder quieren vender mas de lo que uno ya había contratado lo cual me pareció algo incomodo.

Excelente en su forma de contratación sin embargo frente al mostrador es otra cosa. todo bien vía telefónica.

特に無し

使い易いです

Two problems. 1. The pickup desk is understaffed during the busy hours of Sunday afternoon. Among all rental companies, Dollar had by far the longest line. It took me about 20 minutes to pick up the car. 2. Despite that I clearly told the staff that I decline any additional insurance as I got a third party insurance from Qeeq, the staff added an additional liability insurance which cost me $105. In these days, I don't see the contract on paper at the point of signing the digital monitor, so I overlooked the error until later. Now Dollar staff refused to refund the money.

I was wondering if Qeeq can resolve this matter. Despite that I clearly told the staff that I decline any additional insurance as I got a third party insurance from Qeeq, the staff added an additional liability insurance which cost me $105. In these days, I don't see the contract on paper at the point of signing the digital monitor, so I overlooked the error until later. Now Dollar staff refused to refund the money. I hope that Qeeq can take an action to reverse the charge and refund the money.

great service and price

very much

繁忙期だったこともあると思うが受け渡し場所で1時間半待ちは長かった。座るところも無く多くの人が待っていた。待たせない様に在庫を増やすとか 待たせるなら待合所を広くし椅子を増やすなど改善が必要。それ以外には返却後の車のシートの汚れが取れていなかった。ゴミなどの清掃は出来ていた。

Car was big but perfect size for 4 adults with 4 ski bags. Didn't need to get roof racks.

Booking platform is great.

AS EXPECTED

Counter staff and staff in garage could have been friendlier. Tried to sell us prepayment for fuel. Told us fuel outside was over $5 per gallon which we knew was laughable and they were cheaper

車両は小型SUV(Kia Niroと同等クラス)ではなく、ガソリン車のKia Sentosでした。スタッフの説明は「Busy seasonだから」 ほぼ新車(走行距離3126km)で良かったけど、ハイブリッドのつもりだったのでガソリン代が2倍以上かかった。 あとdollarはHertz/Thifty系列だと知らず店舗カウンターを見つけられず、やむなく他の店舗スタッフに聞いて分かった。

特になし

No receipt was received. I asked for it to be emailed. This was done at the Hertz desk, since the Dollar desk was closed.

My expectations were definitely met. I want well prepared vehicles that are clean. I got this and no issues.

Easy to live with platform that delivers value as promised.

I have an issue. When I returned the car the tank is full and I received the confirmation with the on site employee and email. But after three days, we received bill for fuel charge! How to escalate this issue?

it is great experience with QEEQ. I will use it more

They gave me an upgrade. I was nervous over the diesel charge per mile which they said they would wave. They seem to have done so. So all good

The car broken After one day Slide door not close ,I and my babies freezing with -5 C temperature ,i got exchange as well as the new car i got problem with slide door . It is very tired when you have baby with baby chair and one slide door not open Chrysler grand caravan

Generally good service at HNL airport. Car condition is overall good.

Smooth and easy booking.