CAR RENTAL REVIEWS ON DOLLAR IN VANCOUVER

We had to wait far too long to get a car, along with 12-15 other people. They were terribly short staffed and couldn't cope. While we ended up getting a different car as the staff were besides themselves trying to accommodate all customers, the waiting experience was not good, there is no waiting space or seating.

We didn’t get the exact car that we booked. It is similar size only. Somehow, we have searched and would like to drive what we want. Sometime, brand and exact model are the key for customer satisfaction. My trip went smooth but could be more pleasant.

Great experience booking car via EasyRentCars.com. Surprise how easy it was. Lots of options from various car rents to compare and choose. The top surprise is the automatic system to check for lower price and I got good rebate from rebooking back. Thanks for great app and easy to use.

Slow process to pickup car which unfortunately is an all too common experience. Agent wanted me to sign off on condition of car before seeing it which again is something I've experienced before but really irritates me. Otherwise the car itself was in good condition and suitable to our needs.

Excellent price at the time I booked and everything went smoothly. I would use again.

Everything within my expectations.

Good sized car for what we needed

Really helpful when I needed to adjust my booking, I added 2 more days for less than a dollar

The car is great for its value in size. Love every moment of it. Everything well so well with it.

The key is to book early! This platform is easy to follow no doubt and made so much easier and better to arrange booking.

Counter staff was unfriendly and in rush. However car was in good condition. Few marks on the body fat were not mentioned on the paper, had to make it signed

Easy rental process as always

Waited 30 minutes before taking actual possession of the vehicle. Agent over insistant on selling insurance packages, already covered by credit card or personal insurance. Tried scaring us into renting a larger vehicle (because of the difficult Rocky Mountain hills). Turns out we were already upgraded. Multiple scratches on almost brand new vehicle. None noted on inspection sheet. Went back inside to simply see the agent indicate damages based on my own recollection, or even his own "probable"spots We eventually took photos of all damage to feel more comfortable with eventual issues. Drop off agent refused to inspect the vehicle in our presence upon return. The Vancouver airport may in the end be too busy a place to allow rental agents to do a correct job.

Perfect.

Waiting for the car take a little bit long (around 40mins), but the service is quite good. He give me another model car which it’s new car model and due to the engine is fuel economy, it help us to save more money

I'm really upset because I paid three times what s been to me in the "said I'd pay, in the contract said I already had insurance with the price I got and finally turned out it wasn t true and they changed my car, it was actually an abuse, they didn't give me what I asked for and pay a lot of money

We booked after an Alaska cruise. The pick up location is a short taxi ride (easy walk if no luggage) from the cruise terminal. The Dollar agent was very helpful: helping with luggage when we arrived and departed; printing map of our planned drive and suggesting points of interest; planning route to hotel. Car was close by and ready. Return was easy, with receiving person getting trolley and helping with luggage.

Booking was easy and arrangement with rental agency very smooth.

Everything smooth!

If comparison (eg no of days, car type…. etc) is available on time, it’s easier for me to make up my mind on the booking.

The Dollar is a good car rental.

I got an up grade to Chevrolet malibu.

Qeeq kept reminding me as I came closer to my rental. Good job. Well done.

Car is brand new, exceed my expectation. Friendly staff, clear and accommodative.

Price is good

It was a good expérience, The car is correct and clean. But the personne Who wellcomed me, Was very rude, and i was very disapointed

It’s ok

They didn't have our car available when we when to get it. There was a bit of a wait, but sometimes this is unavoidable.

Great car, great service, but long wait for the car at the pickup location after a long haul flight.

Great car, great service, but long wait for the car at the pickup location after a long haul flight.

Thought price was high for our needs. Requested a build in GPS system but the vehicle given was the only one available with that or do we were told.

Car not ready, long waiting