CAR RENTAL REVIEWS ON DOLLAR IN BUFFALO

Dollar BUF (Buffalo, NY Airport) 10/10. HOwever, Dollar LAX (Los Angeles, CA Airport) running illegal payment hurdle by refusing cards that do not swipe with magnetic strip. THey cannot use Chip, which is fine. However, if they cannot swipe a card, they should be entering number manually!!! BUF location did it correctly, whereas LAX is operating illegally

Like: I was able to get a competitive rate last minute when my travel plans were interrupted by bad weather

Like: Car, pick up experience, pricing

Like: As promised
Dislike: None

I had to wait for a long time since they didn't have a car available at the site, but the personnel was very nice and professional.

Worked good for me. Perhaps it would have been better had I had the chance to apply for a military discount on the platform (if there is a way, I didn't see it).

Dollar goes with Herz at Buffalo. Was upgraded, fine ! Smooth and easy.

Like: We arrived and spent a few moments waiting for the service agent, but she was very friendly and when she looked at my license, she noticed the following day was my birthday, she upgraded me at no charge. Then went I went out the airport to pick up the car the girls in the booth were fantastic and made the same comment and made sure I was upgraded at no charge.
Dislike: I was told that when I checked the car back in I would get a email receipt and I have not received anything and this is 3 days now. I have even checked my spam and have received nothing. That part of the service needs to be better.

Like: Totally easy to pickup and return the car at the airport. Rate was really great for Memorial Day holiday weekend.

Like: Clean and new car, I am happy with their overall service

everything was Good

Like: easy. good price.
Dislike: headrest was a little to far forward

The car I booked wasn’t available so I got a smaller one. Didn’t get money back but the possibility to return it without full tank. Could have been worthy but I only used half a tank

Brand new car. Excellent

Fast and easy process of renting a vehicle

Like: all good; upgraded model (Outlander)
Dislike: NA

Cleaner car.

A price drop.

The counter staff during pick up was amazing. The counter staff during drop off was bad, and the counter was actually under staffed and it was very very crowded.

It's all good.

Customer service by phone should be better and have forgiveness speak Spanish more accessible.