At the counter when pick-up, I was emphasized on non smoking and full fuel return...
At the car, I was found it had a slight smell... different from a brand new smell...smoke.
And more... the staff showed me the car had fuel 2/8. I gave a question, " Is the same fuel amount return okay?" He said "Yes."...But...it was a difficult mission...2/8 fuel return. In fact, I returned the car with fuel 1/2.
If the company urges the driver on the full fuel return, it should fuel up at first. The car pick-up place Don Mueang airport is located in the area without gas station ?
“High mileage, very scratched and dented vehicle, without auto door lock and defective locking system”
About National:6.0/10
Car had more than 90k on the clock. It took a long time to check the car because of all the scratches and dents (see photo of record). Only way to lock the car was to press the lock button on the inside of drivers door, then close the door and lock with the key. The service attendant seemed to deliberately hide this fact. He had inserted the key and had the engine started before we inspected the car and we didn't discover the problem till we stopped on the expressway services on the way to Cha Am, already far from the airport.
Tried to upload one vehicle damage record but got a message "sorry, you can upload no more than 20 graphs".
Staff was very friendly and guided us the place to refill our petrol as well as checking the vehicle with us again to ensure the car is in good condition before passing to us.
Like: New car Dislike: When returning car, very confusing. Finding the location was very difficult especially Don Mueng Airport is having a facelift. It will be great if they provide a map.
The car conditions not so good. I wondering the car age >10 years.
Small car easy to park but too bad no reverse sensor. No Bluetooth connection, it's hard while driving car using GPS.
I had to wait for some time for the staff at the drop off location even though I had called and informed them of my arrival which I was in a slight rush to catch my flight.
My booking stated that the insurance coverage is already comprehensive.
However, at pick up time at DMK; I was told that it was not the case.
So, I was "force" to buy extra insurance coverage.
Therefore, it turns out to be a much higher rental cost.
So, look into the extra insurance issues and if there is a way for me to get a refund. PLEASE DO IT ?
About QEEQ:8.0/10
Not much problem with booking. As for others, I think its just marketing .
“I had a good business trip with their car. i would like to use their car again”
About National:10.0/10
The counter opens at 8am. however office staffs came around 8:30am, even though i booked the car from 7am.
they told me i booked the car after they closed their office. at least they should have come to their office by 8am
hoever, the car was good in condition
Like: The most cheapest price I have been booked. Car are in very well condition. Dislike: The airport way has been changed but my Google map never update. Make me lost more than hour to find how to go in to airport and traffic jam.
Serives is good. But beware of credit card details which they kept in a photocopy paper. i have encountered credit card fraud right after back in my country.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Raymond Tung
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View more >Dislike: When returning car, very confusing. Finding the location was very difficult especially Don Mueng Airport is having a facelift. It will be great if they provide a map.
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View more >Wilson Pang
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View more >Dislike: The airport way has been changed but my Google map never update. Make me lost more than hour to find how to go in to airport and traffic jam.
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