Felt very disappointed with how insurance and other tax charges were applied at point of pick up. What went from reasonably priced rental ended up being expensive. Felt deceived from pricing point of view
Very nice car
Took pictures of the car, certain marks were not mentioned in the agreement
Quick service
Returning the car,lady mentioned the marks on the car,we told her, they were there from before, also mentioned it to the guy when we picked up, but he hadn't updated
the car was in very good shape, quite new, low mileage and very clean. the location of rental desk was in about 4 minutes walking from the exit of the airport. very good the overall rental process.
About QEEQ:10.0/10
I was quite impressed on the service support of qeeq.com. very good and definitely will book again with qeeq.
“Fine to begin with, but then they tried to claim for damage I didnt do.”
About NOLEGGIARE:7.3/10
Counter staff where fine. Tried the usual sale of extra insurance which I didnt require. Explained everything I needed to know. Drop off was fine with key box as it was out of hours, however in hindsight I will try and use a 24 hr one in future. Not overly happy about having to top up AdBlue, this should be their expense. Was told I have 1500km but top up showed 600km. After returning home they have tried to claim i damaged one of the alloys on the vehicle. This damage was present when i collected the vehicle, and have video proof, still waiting to hear back from them.
We picked the car at Pisa and staff gave us Florence branch address for drop-off. However once we got there to return the car the staff said drop-off is at different spot. It was underground carpark without obvious sign of the company so it took us 5 mins to circle around until luckily we saw staff with pink t-shirt. should at least put the company logo/ name at the car park entrance.
All the staff we met however was very nice and one of them also gave us shuttle service to train station. The car was in good condition and we got complimentary upgrade.
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M.Dalton
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