“Great experience except with some issues with the counter staff at avis”
About AVIS:8.0/10
Great Vehicle and service but the staff at the counter was a bit rude, making sexist comments on my partner and comments that she couldn't understand me due to my accent overall a bad experience in picking up the vehicle, apart from that everything was great.
Auto brachte im Display nach 30km Fehlermeldung sodass ich am nächsten Tag das Auto wechseln musste. Sensor für Abstandradar und somit der Tempomat ausser Funktion.
They didn't have the car we reserved so opted for an even better vehicle. Too large so we exchanged it the next day, no problem.
Staff at both locations were friendly and easy to work with. No high pressure extra sales.
“Disappointing, QUEEQ ok but Avis staff and lack of office support TERRIBLE”
About AVIS:5.0/10
The counter staff, female was off hand and rude and very poor customer service. We ordered a Ford Edge or similar, a small/medium SUV and she drove out with a large oversized SUV Chevrolet Traverse. She told us it had internet and never gave us the password. We tried to call Avis several times and got no help. The huge Chevrolet still had rubbish in it from the previous renter and was dirty on the inside especially the windscreen. It had 68,000 miles on it. It was a gas guzzler and we spent an extra $200 on gas because of the car we were given, and didn’t order. The whole experience was frustrating and annoying. If the Avis employee in Phoenix had done her job properly, none of this would have happened. Extremely disappointing, the car was way too large fir our needs and turned out to be very expensive.
About QEEQ:8.0/10
Queeq booking was ok, Avis was terrible, they need to employ efficient and caring staff
“Easy qnd straightforward. Car was great as was the process”
About AVIS:10.0/10
Very straightforward. Once I got to the rental centre, the guy at the desk was very efficient. I had to wait about 15 mins for the car but that wasn't a problem at all.
All very easy
About QEEQ:10.0/10
It was easy enough. A smooth process all the way throughout
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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