Nous avons été facturés de frais supplémentaires sans en avoir été informés au préalable
Nous avons découvert ce supplément sur notre relevé carte bancaire
En revanche la commerciale a su trouver du temps pour nous proposer une assurance supplémentaire
I got the car at night, without inspection damage. The next morning I saw a lot of damages on the car. Bit not all damages were indicated in the contract. So I took a photo of all the damages.
“Easyrentcars.com and Keddy by Europcar, a great combination and a great way to start a holiday”
About Keddy by Europcar:10.0/10
First class service, one minor 'challenge' at the time of collecting the vehicle but the counter staff worked very hard to resolve the situation to my satisfaction.
About QEEQ:9.0/10
Very pleased with the service provided by Easyrentcars.com; will definitely use this service again
“Excellent car. Value for money
Pick up and drop off not straight forward.”
About Keddy by Europcar:6.7/10
Closed when we arrived. Other staff very pleasant and helpful while we waited.
Then the Kerry by Europcar staff member was helpful but drunk when serving us.
The car was fine and the staff very helpful. The hire location is close to Plaza Espana in a narrow one way street, currently exacerbated by major building works. It can be challenging to collect and return the vehicle with so little space to manoeuvre - a skip full of rubble was being passed over the car as we were trying to hand it back and the traffic was horribly backed up. If europcar could arrange a separate secure area for pickup and return it would be great.
Fairly long wait for pick up. Was told when booking online I had paid in full and would pay nothing at pick up. When picking the car up I was required to pay an additional 23€ tax and an 800€ deposit.
The cost of our child car seat was almost double what we have been quoted - complete joke! Charging so much for the safety of our child is disgusting. It cost us more to keep her safe on the road than it did to actually hire the car.
Il n'y avait qu'une personne au guichet pour s'occuper des réservations donc cela a été plutôt long. Ensuite on ns a passé une petite fiat tte sale. Il n'y avait même plus d'eau ds les essuies glaces. Et la voiture avait plein de bosses et rayures. Avant de la prendre j'ai fait constater l'état de la voiture et on me l'a changé avec une autre bcp plus propre.
Le personnel n'est pas très souriant, ni très agréable. Pour le retour, on ns dit qu'il faut garer le véhicule d'un côté ou de l'autre, mais plus de places...l'on m'a répondu qu'il fallait que je me débrouille...
Donc je suis allée garer le véhicule assez loin de l'agenceet suis revenue avec l'adresse où j'ai pu garer le véhicule...
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
J.van Marle
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