ALAMO CAR RENTAL REVIEWS IN NETHERLANDS

WE ARE SO HAPPY WITH OUR FIRST RENTAL IN EUROPE

EASY PROCESS AND NO PROBLEM DURING THE WHOLE PROCESS

Pick up was smooth and drive to destination was fine. Unfortunately the car would not start for our return journey to the airport and I had to call assistance which took over an hour to arrive (not Alamo's fault). The return drive was very stressful and we arrived with only 35 minutes to our actual flight departure. We therefore did not have time to put petrol in the car or we would have missed the flight. The system automatically billed us for the higher refuelling cost but, after contacting customer service, they charged only for the fuel and refunded the additional charge. After having received shocking customer service from Alamo/Enterprise Spain after a hire last summer, I was very pleased to receive such positive, fair and rapid customer service from Alamo Netherlands.

The car was brilliant. We got a Nissan Juke. We loved it. Staff were efficient and friendly.

Simple and competitive.

Upgraded my car to a SUV. Very fast service, especially on drop-off at the airport.

Got upgrade to Mercedes, truly surprised and satisfied.

Was a good experience, for reasons that I don't know the company change the car for me I gave me a better car than that I rented.

Alamo staff was dumb and non competent. We spent 2 hours in the airport with 3 Kids under 6-years old at 9pm. Awful. We hate Alamo.

I asked about the exact amount of deposit beforehand and the information was wrong. You sent me 750euro but it was 900euro. Car and all other was perfect :-)

Car exceeded my expectations! Very clean and very low mileage. Less the 6 months old. I didn't like being charged extra for winter tyres. I had mentioned I was driving Luxembourg time I was paying for the car. Its beyond their control, just miscommunication. I will give them 9.75 out of 10

Very competitive pricing and good range of options. Well tailored cars for my options.

A única reclamação é que esperava alugar um Mercedes Benz A Class. O que tinha disponível e me deram era um VW T-Roc, supostamente "equivalente".

Car was ready and fully cleaned. When dropped off and collected staff helped with suitcases etc

Cheapest I could find and so easy to use.

i made a mistake when i booked online to indicate a pickup time and it reverted to 12 noon,i arrived there at 845 and when he noticed the mistake he told me he had no cars to give me ,except a top of the line with all bells and whistles for only 10.00euro more a day for 8 day's when i explained to him that the 2 times before i rented from then it did not pose a problem his answer was THAT IS YOUR PROBLEM and than told me further that the car i had reserved would be available in about 3 hours and could wait in the public seating in front of their office ,i sat there for 2 hours WAS NOT IMPRESSED

Great car rental will use them again

This is the second similar car I have hired and the spec on the car is low. It is a full size car but has minimal extras that would be typical for a car of that class. There was no speed sensitive cruise control as an example. I hired a volve S60 earlier and it had extras that would be typical for the car type but the Mercedes didn’t.

Only issue with car was that cleanser used prior to our rental was pretty strong and bothered my wife who is sensitive to strong smells.

All went well.

The car was small and not that peppy but very good on gas mileage!

As we rent cars regularly this pick-up and drop-off were the most efficient to date!!! Very well organized all the way around.

The car seat we reserved for our 7mo, did not meet our expectations. The thin foam padding was scarce, and had holes in from wear an tear- so it looked worn out; the construction frame of it wasa thin plastic shell, (to be secured to the car by the seatbelt) however, the entire chair moved freely with one hand - so we were petrified for any sharp corners taken with baby inside/ let alone a collision. I understand that the staff won't fit the product for insurance reasons- however, this didn;t fill us with any confidence as they threw it on the ground at my feet and said "you must read the instructions on the sticker and fit" despite me never fitting this type before. The seat itself was really hard, and uncomfortable for my baby; which resulted in cutting our holiday in half- and not driving around Holland as planned, due to her crying after no more than 10mins. I will never reserve a car seat again due to this completely terrible experience. The car was fine.

Excellent customer service with car inspected with you when you collect and again when you return. Very helpful and friendly.

All was good would definitely use them again

Very nice & smooth both pick-up & drop - of

Nice car rent platform