Counter staff helpful but on return not enough staff were available to process the number of cars leading to delays. Manageress very apologetic and made a goodwill gesture as compensation which was appreciated.
The counter staff were helpful.
As there were no cars available when we arrived and a large queue i had to wait aprox 1 and a half hours standing in 30degree heat. The car i got was not what i had ordered. This was disappointing.
“Friendly and helpful service from start to finish”
About Alamo:9.3/10
The car was an upgrade to our original booking (Twingo to Clio) Drove well enough on long drives but was jerky in stop/start traffic. The staff were excellent and helpful for collection and return.
Your agent Phillipe was extremely helpful and assisted us very well. Suggest you automatically enter the hiring base as Home Address in the sat nav to assist ease of return. Unsure why we paid a premium for a sat nav which was integrated in the car.
We get Clio instead Twingo which is very positive thing. Only problem was with child seat. Not so good seat, and very difficult to put in the car properly. Try switch to Isofix system.
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