With the first car Nissan Sentra, great car, I've got a flat tyre. I returned the car myself to the drop off point, and asked for another car. That lasted (because of the manager) quite a long time. The other car was much smaller (Ford Focus) than the Sentra, and I had to sign again some papers despite it was the same contract.
I think that process can run more smoothier and friendlier for your customers
Overall we had a very good experience. I have included the time to check the vehicle before leaving in the time spent on pick up. We would use Alamo again.
Like: We were given a brand new car. The car was fuel efficient and easy to drive. We collected from one airport and dropped off at another airport. Suited our busy itinerary. Dislike: Nothing to complain about
Car had not been checked before collection - on 2nd day of rental the engine warning light came on and on my inspection the engine coolant level was very low so had to purchase coolant to fill up the reservoir!
Alamo staff knew nothing about the "$1" deposit scheme and it took a long time to convince them they should not take the full Alamo deposit!
Car was OK but older than I would have expected and was quite tatty.
About QEEQ:8.0/10
Booking process was OK - price drop didn't find any savings!
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View more >J.Byrne
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View more >ph***@yahoo.com.sg
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View more >Dislike: nil
J.BOURKE
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View more >Dislike: Nothing to complain about
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View more >Bill
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View more >Car Rental Brands Ranked In Anchorage
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