CAR RENTAL REVIEWS ON PARADISE AT KUALA LUMPUR INTERNATIONAL AIRPORT, KUL

Like: The staff was very helpfull and explained everything in detail

Worst car condition I ever rent.

Like: Nice staff, fast pickup and drop off. Proton is very cheap car, but it's ok if you just need to drive around for a few days.
Dislike: It was "2" in the pickup point address that confused me. Actually it's in Terminal 1, not 2 as I expecteed.

The car given was in a fairly run down condition with a faulty fuel cover that does not open without having to use the key to pry it open and the indicator that show door not close is also faulty. It is discounted but not worth the effort in renting a car like that.

The platform work well but need to give a better account on the car condition.

Like: Good service nice new car would recommend

Friendly staff

Dislike: Got ants in the driver's seat, I got beaten. :( . The clutch is a bit tight as well.

Like: The car from Paradise Car Rental was exactly what we expected. We needed a GPS and this was found on the spot for us though we hadn't booked one at RM25 per day of course. Fairly new car, approx 20000 km on the clock and on delivery I was presented with the offer of a Touch and Go card to use. Nice touch, Waja. Overall friendliness of the staff. They gave me a lift back to KLIA 2 on drop off.
Dislike: No office or person at KLIA 2; so when I arrived there and called the number and no one answered I was worried but they sent an automated text to call another number which stayed engaged. Eventually, I got a person on the line and she very efficiently dispatched a driver (her manager) and car to KLIA 2. So other than that hiccup at arrival all went very well.

Dislike: Could refund dep 1000rm more quickly. In city location would be mooe convenient!

Like: Convenient

Like: Simple n easy process
Dislike: Nil

Agent changed car. And the car given was not suitable to my need

The car wasn't good condition. There were scratches everywhere.