“Ok, pick up and dropped off we’re smoothly and fast.”
About Car Rental Okinawa:8.0/10
The car was big enough and spacious for only two of us without large luggage. A big strange that we have to put petrol from the station that they specified and had to present a receipt to proof, I used other car rentals twice in Okinawa and this is the first requirement I’ve come across. I found this request a bit annoying. The GPS in the car is very old and display is in Japanese, some new roads doesn’t exist in this GPS. Up sell their own insurance, kept saying the insurance should pay and if they don’t pay would have a lot of fines, etc. The car has a lot of scratches but they only concentrate on inspecting the bottom of the car, don’t understand the reason.
Overall good and staff is friendly. The only complaint is the waiting time for pickup is a bit long, as I have even communicated in advance with them just before the trip.
We have to wait around 30 min till service van come and wait till the other family come.
The car has scratches all round the car.
When we return the staff didn’t use service car to sent us to airport. He ask us to sit together (5 people) ask my son to sit on my lab and the luggage on my wife lab too. We refused so he bring the van to sent us to airport as standard. Not even say sorry.
Very pool services
“Smooth as the ride itself. Which was very smooth indeed.”
About Car Rental Okinawa:10.0/10
Typical okinawan/ Japanese service. Very efficient and courteous. I stayed in touch with them on LINE messenger and they picked us up from the airport swiftly. Took us to the car. Checked documents and away we went. The Honda FIT is a great car, very economical and compact but surprisingly big inside.
I would definitely recommend these and I will be using them again.
The deal clincher for me was the no deposit. I don't use credit cards abroad.
I enjoyed dealing with them, I wasn’t sure what to expect since it was my first time renting thru the company. I usually get my rental from known companies such as hertz, budget, etc... they definitely exceeded my expectation.
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