“Excellent Staff, car and service, but somethings we did not like at all”
About RENT PLUS:9.3/10
We faced one major issue when the ADD BLUE red warning light came on. And we were not aware of this problem. We asked around and googled about it - and wasted a lot of time. We spent 24 Euros, filling the Add Blue - this was not informed and I feel this should not have occurred.
About QEEQ:8.0/10
We were not aware that the Zero Access that we bought from your company does not kick in - and that we have to pay for all damages before and then your guys would refund it. I am really not happy about this one. When we pay Zero Access we should not be paying anything at all. This should be seamless for us. Next time we would rather go to Rent Plus rather than you all.
I paid for VW Golf "or similar", but got a Skoda Fabia instead. Service counter insisted this is the same category. I did not had internet yet as I just landed from the flight, so I couldn't verify that.
Later, after I checked it I understood I got downgraded. This is a fraud.
My tip for others: check which Skoda is in your class before you go there, so they won't fraud and downgrade you like happened to me.
The man on the counter was nice, but still in general being fraud made me really mad eventually.
Nous avons mis plus d'1h45 pour prendre possession du véhicule au comptoir de location Rent plus. Il faudrait mettre plus de personnel à la réception clients car l'agent de comptoir nous a précisé que les derniers de la file en avaient au moins pour 3 heures d'attente.
Rental vehicle was supposed to be a Mercedes Benz Vito. But the vehicle i was fiven was a very old, loud, and smelly Peogeot Traveller with iver 85,000 km.
I had insurance still they insisted on buying insurance at the desk, which was expensive. They said the insurance which I have got from easyrentcars.com is not easy to claim in case of any issue.
About QEEQ:10.0/10
Terms and conditions of insurance should be more clear.
“Good car and location but not the most helpful staff”
About RENT PLUS:7.7/10
The counter staff was a bit rude and uninviting. They were telling me that they didn't understand the Easy Car Paper and they wanted confirmation number in a specific way. Just uninviting.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
M.Keshwar
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