“Avoid ABBYCAR: by far my worst car hire experience ever!”
About ABBYCAR:4.7/10
Do yourself a favour and book a more professional car hire company. No details were provided of where to find ABBYCAR. They were a 5-10 minute walk away from the airport! We had to make a last-minute amend to the booking, and were subsequently forced to pay an extra €350 insurance on arrival or we could cancel the booking with no refund! The car we were given looked like it had been in a fairly substantial accident. A car in this condition really shouldn't be rented out.
I was told on arrival that my card wasn't valid and I'd have to provide a €300 cash deposit along with a €180 admin charge. The car provided was not the one I ordered on the website but was a high mileage wreck with lots of scratches and dents. The air con didn't work and more worryingly the brake fluid light kept coming on. On returning the car the staff weren't interested in my complaints.
Counter Staff good and efficient. Spent a long time on pickup to inspect car as took out our own insurance, but happier to document this in the beginning rather than argue later.
About QEEQ:10.0/10
Affordable, easy to deal with. Used before and generally happy with service offered.
“All good, car, rental stuff, pick up and drop in all went smooth. Positive booking and experience!”
About ABBYCAR:9.7/10
Counter stuff very helpful and professional. Car was very good with only cosmetic scratches from previous usage - something which was noted straight away from the despatch lady who done the car paperwork with us.
Overall good experience!
“Machine à faire du cache, sensation d’escroquerie et prise en otage.”
About ABBYCAR:7.3/10
La voiture n était pas conforme à la réservation.
Un sur coût de location de 144€ lié au refus de l’agence de faire une empreinte sur ma carte Gold pour la caution, plus 350€ en cache pour la garantie.
Prise en otage soit nous payons, soit nous payons l’annulation de réservation
Garantie qui a été retenue lors de la restitution, suite à une éraflure sur le parc choc, quid de l’assurance ???
About QEEQ:8.0/10
Mon parcours de location avec site était satisfaisant
Abby Car was great. East Rent was no help. Great car. Terrible communication between Easy and us. Did not know where Abby was located and had no help from Easy. Stood at Arrivals for an hour running around looking forvhelp.
About QEEQ:10.0/10
Communicating by yext with Easy seemed loke talking to China. No local phone numbers given!
Booking process was easy online but when we arrived the staff were rude, then proceeded to charge us double the amount we had originally been quoted and wouldn’t let us take the car without their full insurance even though we had already purchased axa full cover
“All in all a decent experience - as per any ‘non mainstream’ vehicle rental company”
About ABBYCAR:9.0/10
For the price really couldn’t argue, offered to upgrade to a nicer car for €6 per day but we didn’t need it. The Hyundai coupe was ample for our needs.
Was a little well driven motor, but got us from a-b.
I had my over excess cover, and they weren’t pushy to take their damage waiver, which was very refreshing!
la voiture ne correspondait pas a ma demande initiale
c 'était un vieux vehicule avec 120000 kms
la consommation était importante 10l au 100kms
pour info j'avais demandé un vehicule categorie b
et on m' a loué une vw passat break dans etat tres moyen… impossible de conduite la nuit car l'eclairage était nul...
Brilliant Service Flight delayed 7 hours still able to pick up car at 2am with no fuss (although 25 euro out of hours cost - which will get easy jet to refund). Would 100% use them again. No extra cost's like most others try too.
About QEEQ:10.0/10
Would use again liked the price quoted was price paid not hidden extras charged on arrival.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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