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+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4783043088
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4783043088
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PAYLESS CAR RENTAL REVIEWS IN UNITED STATES

Easily Review, Search And Book Your Rental Cars

H.Ravella

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Large SUV | ford Explorer 7 Seats or similar
Reviewed: Wed, Jul 3, 2019
“A very good experience overall”
About PAYLESS: 9.0 /10
The counter staff lady was excellent in the way she handled the customers. I booked a 7- seater vehicle, when I arrived at pay-less to pick up the vehicle, there were already 2 families waiting and 2 more came in for similar vehicle. Due to delay in returns, they were running short. They Lady at the counter handled the situation well and offered alternatives for people willing to take and was constantly communicating with status updates. Coming to the car, though the exterior was cleaned the interior was dirty with sticky pocket holes and greased seat.
About QEEQ: 10.0 /10
The booking process was very easy and convenient.

M.Charpentier Ramirez

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Compact | Hyundai Accent or similar
Reviewed: Wed, Jul 17, 2019
“I booked a car for a price and I when I arrived to the counter they charge almost 100 dollars more.”
About PAYLESS: 6.3 /10
I booked a car for a price and I when I arrived to the counter they charge almost 100 dollars more.I booked a car for a price and I when I arrived to the counter they charge almost 100 dollars more.

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Full Size | Ford Taurus or similar
Reviewed: Wed, Jul 17, 2019
“Long wait time at pickup, nice vehicle.”
About PAYLESS: 9.0 /10
The wait time for an attendant was excessive and watching enterprise customers get their cars in minutes was frustrating. The attendant was very nice. The vehicle we rented was nice. The inside windshield had a foggy film causing me to stop to clean it and the change oil alarm came on every time I started the vehicle.
About QEEQ: 10.0 /10
Website was easy to navigate.

R.Crawford

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Full Size | Ford Taurus or similar
Reviewed: Wed, Jul 10, 2019
About PAYLESS: 6.3 /10
The counter staff was rude and un helpfull it was not easy realizing the car rental company was payless.
About QEEQ: 8.0 /10

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Full Size | Ford Taurus or similar
Reviewed: Wed, Jul 10, 2019
About PAYLESS: 5.7 /10
The service was great, but there were so many hidden fees and they tried to charger me 35 cents per mile. I would rather just pay more and go through another vendor.

K.Tausinga

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Large SUV | ford Explorer 7 Seats or similar
Reviewed: Wed, Jul 10, 2019
“Careless not Payless for substandard second-class unacceptable smoke infested SUV!”
About PAYLESS: 6.0 /10
The car wreaked of smoke. I tried to return it for something else and was advised Payless doesn’t guarantee non-smoking cars. What? I had this car for a week traveling to and from my daughters volleyball tournament all week. This meant my family would have to inhale this second hand smoke all week long. Your company name should be Careless not Payless because I ended up paying more for a roomier car when other agencies offer roomier cars within the same class. And of course Carelss again for your substandard, second-class and negligent service to customers who do not smoke. Unacceptable!
About QEEQ: 8.0 /10

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Medium SUV | Toyota RAV4 or similar
Reviewed: Wed, Jul 10, 2019
“Good suv for weekend rental”
About PAYLESS: 9.7 /10
Initial car was too small, so counter staff helped upgrade for $10/day more. It was a great choice though and worth it overall!
About QEEQ: 10.0 /10

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Large SUV | ford Explorer 7 Seats or similar
Reviewed: Wed, Jul 10, 2019
“Awesome”
About PAYLESS: 10.0 /10
Awesome job
About QEEQ: 10.0 /10
Awesome

A.Reed

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Tue, Jul 30, 2019
“Excessively long wait, nice car”
About PAYLESS: 8.0 /10
Picking up the car was a horrible experience with dozens of people waiting outside sitting on their luggage and a huge line winding out the door. The counter agent wasn’t overly friendly and I felt like she was trying to trick me into spending more money. The car was great and everything after getting in the car was excellent.
About QEEQ: 8.0 /10

J.Follmer

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Full Size | Ford Taurus or similar
Reviewed: Tue, Jul 16, 2019
“Absolutely no customer service”
About PAYLESS: 2.0 /10
They are no help at all.
About QEEQ: 10.0 /10

D.Ashe

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Thu, Jul 25, 2019
“It was easy to find, quick when getting rental car.”
About PAYLESS: 10.0 /10
I would’ve like more info on how the tolls work in Boston.
About QEEQ: 10.0 /10

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Thu, Jul 18, 2019
“EASY, QUICK, Will use again!”
About PAYLESS: 9.0 /10
Payless was great. Everything was as expected. Easy and fast pickup and drop off.
About QEEQ: 10.0 /10
Great! will use again. Didn't even need to prepay!

Y.Aragonda

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Large SUV | ford Explorer 7 Seats or similar
Reviewed: Thu, Jul 11, 2019
About PAYLESS: 2.0 /10
Terrible customer service, Never had such experience with renting car. Definitely will never rent with pay less. Will never recommend to anyone. Terrible, terrible, terrible experience. They just need money and doesn’t care about customers. I reserved my car weeks before my travel and they simply said we don’t have the car size you reserved and gave some small vehicle which was terrible for 7ppl to travel. Charged me the same price for a larger vehicle even though i got a smaller vehicle. Just stay away from Payless. I would rate them negative if i could.
About QEEQ: 10.0 /10
Easy to book. Excellent customer service. Price tracking and rebooking is the best option you can never get from any other booking websites.

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Medium SUV | Toyota RAV4 or similar
Reviewed: Sun, Jul 28, 2019
About PAYLESS: 7.7 /10
Signage was difficult to find directing customers to the Payless couinter at CMH.
About QEEQ: 8.0 /10
Good value for money.

G.Harwood

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Medium SUV | Toyota RAV4 or similar
Reviewed: Sun, Jul 28, 2019
“BEST PRICE - GREAT SERVICE”
About PAYLESS: 9.7 /10
GREAT PRICE! GREAT SERVICE - FRIENDLY staff!
About QEEQ: 10.0 /10
Easy to book - Easy to use - Car rental went smooth.... I just wish there was an option to pre-pay.

T.Morris

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Full Size | Ford Taurus or similar
Reviewed: Mon, Jul 29, 2019
“No show at counter”
About PAYLESS: 2.0 /10
Waited for someone to show up at the counter for 10 min - -No show. Went to a competitor and rented a car
About QEEQ: 8.0 /10

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Mon, Jul 15, 2019
About PAYLESS: 5.3 /10
Hello, This is in regard to the above booking reference that I reserved for last week in Boston. Upon arrival at Logan Airport and standing at the Payless counter, I was told that the "Jeep Grand Cherokee" wasn't avalible & I had to settle for something comparable which I understand 100%. I was then given a Chevy Equinox which is an entry level SUV not a mid size SUV like I had requested, I complained to the agent to no avail. In the auto/rental car industry "Comparable" with the Jeep Grand Cherokee should be something like a Ford Explore, Chevrolet Traverse or a Pathfinder... not a Equinox. I am a big guy (5'11 300 lb) I don't mind driving the Equinox but I wanted something more roomy and thats why I chose the Jeep and paid $469.95. I asked for some sort of a discount at the counter but it seems that I was speaking with a Robot without any customer service skills. In todays Social Media World (Big Fan) every rental car company should pick it up a notch and stay competitive with the Avis's of the world. Below, is link to each vehicle's manufacturing base price to show "THEY ARE NOT COMPARABLE" https://www.jeep.com/grand-cherokee.html https://www.chevrolet.com/suvs/equinox-small-suv A very upset customer & awaiting a response and a discount!

W.DALEY

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Large SUV | ford Explorer 7 Seats or similar
Reviewed: Fri, Jul 19, 2019
“The suv in the picture I didn’t not get that one It was a totally different one . my 4 bags could no”
About PAYLESS: 6.7 /10
They lie about the space of the suv and the space for 5 bags was a lie , was very disappointed . 6 of us hardly to fix in the suv it was a very uncomfortable ride to our destination.
About QEEQ: 10.0 /10

John from Mpls, MN

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Medium SUV | Toyota RAV4 or similar
Reviewed: Fri, Jul 19, 2019
“Always the best price, plus I get to pay at the counter! That's why I rent from EasyRentCars.com”
About PAYLESS: 10.0 /10
We reserved a Toyota Rav4 but agent at the desk said "I have your Mitubishi Outlander ready" I said , uhhmm we really like the Rav4. she called Avis and got 1 from them. Really cool. Never seen that before.
About QEEQ: 10.0 /10
Always the best price. Dont know why? 3rd time now and they have always been the best price. Plus I can pay at the counter! That is sooooo much better, just in case I have to change my plans.

K.ls

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Fri, Jul 19, 2019
“Will use easy car again but will never use payless again”
About PAYLESS: 5.7 /10
Did not get the car I rented. Huge wait time for unprepared vehicles. Drop off was equally messy.
About QEEQ: 8.0 /10

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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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