Katie at Birmingham airport was fantastic. Katie was hospitable, provided great options, helped with all ours queries with a fun and positive disposition.
The return was concerning because the details in the system were incorrect and the insurance deposit hold was not released from our Cr card causing problems with purchases in other shops.
Staff very friendly, car was excellent for my purpose and will be back for a seventh time with them very soon. No need for staff to upsell the insurance as I'd already purchased it online.
About QEEQ:10.0/10
Price dropped by £9 on my £80 booking so a great saving. Easy app to use. Will be back.
Difficult to find. Poorly sign posted. On return staff member rude & dismissive. Problem with car & despite assurances that someone would contact this did not happen. Even after email. Outrageous cost to (supposedly) repair of a superficial mark. Only discovered after this incident that the company has been investigated for same. Would neither recommend nor return to these cowboys.
“great car. friendly staff. value for money but doubt i'll use again. car stank of stale smoke.”
About GREEN MOTION:7.7/10
Car was upgraded from manual fiat 500 to an automatic Volvo. Great car but it smelled of stale smoke which was so strong! I had to drive with all the windows open for the entire weekend which was a work trip. All my luggage stank, as did I! Staff were helpful, friendly and polite. The car hire charge was £20 for 5 days so it was total value for money but I doubt i'll use Green Motion again. The value for money wasn't worth the worry and stinking of smoke all weekend.
“A bit of a headache dealing with the lady at pickup.”
About GREEN MOTION:8.7/10
They tried to make me buy their insurance and said that easyrentcar insurance was not valid and said they'd never dealt with any third party insurance before. Then demanded my bank statement and TWO phone numbers. My driving licence and passport was not sufficient.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
S.Fox-Andrews
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View more >Dislike: Had new system put in which was on a constant go slow. Not the operators fault.
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View more >Car Rental Brands Ranked In Birmingham
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