Very smooth and price is good.

About Apex: 9.7 /10
Very friendly staff (Geof) at Southern Cross Terminal.
About QEEQ: 10.0 /10
Very good web page for booking
Reviewed: Thu, Mar 26, 2020
Full Size Van | KIA Carnival or similar

Relevant Reviews on Apex Melbourne City


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Full Size Van | KIA Carnival or similar
About Apex: 8.3 /10
Generally okay, but I didn't expect there was compulsory deposit for accident.
About QEEQ: 10.0 /10
Reviewed: Sat, Feb 1, 2020


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Economy | Hyundai Accent 2 Doors or similar
“Might use this service again”
About Apex: 8.3 /10
Everything was fine apart from upon pick up the member of staff was very rude and abrumpt, and also on his phone the whole time. My second visit the member of staff was alot friendlier and offered me an upgrade.
Reviewed: Sat, Jun 8, 2019

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Mini Van | Hyundai Imax or similar
“Old car and disorganised service”
About Apex: 6.3 /10
The car had not been cleaned, the outside was still dirty, the seats were stained from liquid spillage, carpets and foot rests were dusty and dirty. The child seats had not been cleaned or wiped over either. We had to wipe over the car and seats ourselves. The car was quite old, the doors sometimes became jammed, the key lock did not always work and it did not have a reversing camera for safety. One should be installed. the child seats had not been pre-installed upon pick up so I had to wait for them to be installed and they did not have a tether extension for one of the child seats so we couldn’t install it where we wanted to along the back row of seats. This is something that the company should stock, they are inexpensive and easy to use. There was no manual in the car so we couldn’t work out if we were using the anchor points correctly. It was dark and the employee didn’t even have a torch so we both had to use our phone lights- absurd! Pick up time took close to an hr, one employee at the desk either didn’t know how or couldn’t process my pick up so we had to wait for the other employee to finish his phone call.
About QEEQ: 9.0 /10
Fast email communication, happy with service
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Reviewed: Mon, Apr 15, 2019


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Mini Van | Hyundai Imax / Similar or similar
About Apex: 8.7 /10
We are not sure which rental company are dealing with.
About QEEQ: 9.0 /10
Reviewed: Tue, Mar 5, 2019


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Mini Van | Hyundai Imax or similar
“Perfect experience except 4 unexpected $3K deposit for Vic customers.”
About Apex: 8.2 /10
Like: process went smoothly
Dislike: Not hearing about the $2750 charge for vic customers despite reading all the terms and conditions.
Reviewed: Fri, Jul 20, 2018

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