Car in a good condition.

Budget is great for all care hire needs, the branch in Coimbra Stadium does struggle a little when it is busy as they only have one computer in use, but it is only a minor issue for us. I received a great upgrade and just had to wait a little bit extra as the previous client left an empty petrol tank, but that’s all. I keep renting here as the people are great and the price is unbeatable.

The check at pickup to reconcile the faults in the car beforehand were not done at all. Also the document I signed at the drop off was not sent to my email

Despite paying my booking fee upfront and not purchasing any extras/upgrades I still had Budget take an additional €93 after I had dropped the car off. They said fuel was full and everything fine. I would like to know what the fees they have charged are for!

Price drop protector was terrific as I saved a little within a couple of days of booking.

La voiture était cabossée sur le flanc arrière droit et rayée de partout... L interieur n était pas tres propre. L attente au guichet beaucoup trop longue il faudrait un guichet pour les clients qui ont déjà une réservation.

Like: Friendly efficient service. Vehicle very nice, very new. Very happy with it
Dislike: Only drawback - I enrolled as primary driver. I gave my wife’s licence as a backup in case of emergency (I was unable to drive due to medical emergency etc). I was not told that there would be a charge for secondary driver, but when I returned the car there was an additional charge which they would not remove. I would not have included my wife as a potential driver if I had known there would be an additional charge. Regardless of this it was good value and staff was friendly, efficient, and courteous.