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About Europcar: 7.3 /10
About Qeeq: 10.0 /10
Reviewed: Wed, Mar 11, 2020
Compact | Toyota Vios or similar

Relevant Reviews on Europcar KUALA LUMPUR INTL AIRPORT 2


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Economy | Honda City or similar
“Easyrentcar is good but the local service provider Europcar has lots to be desired”
About Europcar: 9.7 /10
I changed my flight and need to contact Europcar in KLIA to change pick up time. Firstly, the phone numbers listed on Europcar website for the KLIA station is either outdated or outright wrong because when I call many times but no answer. Write to Europcar website with all the booking details Multiple times and I heard nothing back. When I posted my dilemma on Facebook, a friend who was going through KLIA was kind enough to inform Europcar ground staff of my change of pick up time, and she said change is notes and the car will be ready at the new pick up time. When I landed, the car was not ready, and they claim to have no record of the change - I ended up having to wait close to 2.5 hours before the car arrived and I ended up missing a number of appointments.
About Qeeq: 10.0 /10
The platform is good and transparent but must make sure after sales service can support on location assistance like my current case
Reviewed: Mon, Feb 10, 2020


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Economy | Proton Saga or similar
About Europcar: 5.3 /10
The driver seat was tilted and uncomfortable, eventually giving me back pain. No shuttle to the terminal us a big obstacle. I was almost late to my flight. Return address was not clear!!!
Reviewed: Thu, Aug 22, 2019

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Compact | Nissan Almera or similar
“Experience on Pick-up and Drop-off was terrible”
About Europcar: 7.3 /10
Customer service needs to be improved. This is my second time with Europcar and probably the last time.
About Qeeq: 8.0 /10
Reviewed: Mon, Jan 21, 2019


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Mini | Perodua Myvi or similar
“Excellent service.”
About Europcar: 8.6 /10
Like: Friendly and helpful staff with excellent service attitude.
Reviewed: Thu, Nov 2, 2017


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Mini Van | Toyota Innova or similar
About Europcar: 8.4 /10
Like: Easy process
Reviewed: Tue, Sep 26, 2017

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