A bit frustrating this time

About East Coast: 6.0 /10
The car I got was full of scratches n dents which have not been repaired, but when I returned the car, they straight away pointed at a 4-inch line at the bottom of the passenger door which I didn’t even notice as all other scratches seemed more noticeable than that. They claimed that I caused the little line n I was charged $500 for the repair n 2 days loss of rental. I have been renting cars quite a number of times since the last 2 years in Cairns, and all the other car rental companies didn’t even check or maybe just ignored those little scratches that was obviously not even the hirer’s fault. I don’t mind being charged if the car I got was a new one with a clean body n no scratch at all.
About QEEQ: 8.0 /10
As usual, no hassle n everything was smooth
Reviewed: Fri, Feb 7, 2020
Full Size | Toyota Camry or similar

Relevant Reviews on East Coast CAR RENTAL CAIRNS

M.Robim de Figueiredo Silva

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Economy | Suzuki Swift or similar
“Good value for money.”
About East Coast: 9.3 /10
At the East Coast the attendant tried to sell me another insurance but I already had one with the app EasyRentCars which is better and cheaper. Also, they charged me AU$1000 as a bond, really high bond.
About QEEQ: 10.0 /10
As usual it’s the best rental car app.
Reviewed: Tue, Feb 18, 2020


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Compact | Hyundai Accent or similar
About East Coast: 10.0 /10
Great all round.
About QEEQ: 10.0 /10
Reviewed: Thu, Oct 3, 2019

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Small SUV | Mitsubishi Eclipse or similar
“Pick up process abysmal. The rest generally good”
About East Coast: 5.7 /10
Took almost an hour to get from international to picking up the car..... way too long. Otherwise good.
Reviewed: Wed, Oct 2, 2019


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Full Size Van | KIA Carnival or similar
“Easy Car Easy Go”
About East Coast: 10.0 /10
The car was in great condition. 5 stars. It had safety features included in it which was a plus. The car was almost ready on arrival. They had to fit the baby seat but didn’t take long. The counter staff during drop off was courteous helpful and excellent. The lady during pickup was ok, had cigarette and smelled of smoke.
About QEEQ: 10.0 /10
It’s easy to use. Did not have enough time for the price protector to work but the discount on rental did help
Reviewed: Sun, Aug 25, 2019


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Economy | Suzuki Swift or similar
“Pick up was terrible but everything else was ok.”
About East Coast: 7.0 /10
The pick up place was not clearly marked nor clearly described in the confirmation email. I called twice when I arrived at the airport and they were unable to tell me where it was. I waited for ages and there were many others left in the rain when I was eventually picked up.
About QEEQ: 8.0 /10
Reviewed: Sun, Mar 10, 2019

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