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Live chat Email us Service Code: 1514067116
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1514067116
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Disappointed in how the charges were handled.

Reviewed: Wed, Nov 27, 2019
About FOX RENT A CAR: 7.7 /10
I was very upset to learn that even though I'd prepaid for my reservation and was told I'd not owe anything at the time of the pickup, I still had over $300 charged to my credit card (not a hold, but an actual charge). When i called Fox to clarify, I was on hold almost an hour before getting through, and when I did I was told it was a deposit on hold because Fox had not received payment from Easyrentcars...the deposit would be credited back when I returned the car. It was credited, but i was charged in essence 14 days of interest on $300 because of the charge. Luckily I had the credit available on my card but this could have been a very bad experience and still shouldn't have been the case since I was charged upfront and prepaid over $500 for the rental. Very disappointed in this.
About QEEQ: 8.0 /10
Medium SUV | Dodge Journey or similar

Relevant Reviews on FOX RENT A CAR AUSTIN AIRPORT

James F.

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Mon, Nov 25, 2019
“Simple decent car/Surprise fees.”
About FOX RENT A CAR: 8.3 /10
Short wait, knowledgeable ticket agent, creepy guy moving cars around in the garage kept staring at us during my initial walk-around inspection. When receipt was given at end, we were surprised and questioned all the upcharges. We were told that car insurance was included and we also prepaid the tolls fee of $11.00/day (PlatePass all inclusive) But other charges are broken-down as "additional driver" "consolidated facility" "energy recovery fee" "loss damage waiver" "vehicle license fee" and "concession." SAY WHAT ?! We feel like we were ripped-off as these details were not made apparent at check-in.
About QEEQ: 8.0 /10
simple car, ran well, cheap on gas. The rental company should explain in detail each fee about to be charged and what each line means. There was no transparency on this.

D.Nelson

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Thu, Sep 5, 2019
“Easy as pie”
About FOX RENT A CAR: 10.0 /10
All gy
About QEEQ: 10.0 /10
Easy to get through the system

M Pape

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Medium SUV | Jeep Wrangler or similar
Reviewed: Wed, Sep 4, 2019
“Nightmare”
About FOX RENT A CAR: 2.0 /10
The car we rented (Jeep wrangler) wasnt there when we got there. We prepaid. They said they had two coming back and theyd call us. No call. We called them 6 times and then they said they got one back but would only hold it for us for ONE HOUR before they released it to someone else, even though we prepaid for it. The manager yelled at my husband; even though we had a 2 year old with us and had to schlep him ALL THE WAY BACK to the airport during rush hour traffic, and even though we paid for the car upfront. I would NEVER EVER EVER in a million years go with them again. I feel horrible for the poor people who work for this company. Spend $50 more and get actual service. Dropping off was a breeze.

O.De La Cruz

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Compact | Nissan Versa Note 2 Doors or similar
Reviewed: Tue, Aug 6, 2019
“Good”
About FOX RENT A CAR: 8.0 /10
First clerk was quick to tell me the reservation was not with them and quickly took upon assisting other client.. once I confirmed to them that it was through Fox the 2nd clerk was very pleasant... other than this the experience was good
About QEEQ: 10.0 /10

N.Wimalarathna

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Large SUV | ford Explorer 7 Seats or similar
Reviewed: Tue, Apr 9, 2019
“I had a terrible experience with the Fox rent a car place.”
About FOX RENT A CAR: 5.0 /10
They didn't have the vehicle (Large SUV) I booked and gave me a somewhat clean (I don't believe it was fully cleaned before the pickup) vehicle. They promised to call me as soon as a Large SUV becomes available so I could swap the vehicles but never followed up. I spent more than 30-40 mins trying to finish the pick up process. Never recommending anyone for this place.
About QEEQ: 10.0 /10

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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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