Great Rentals really does provide Great Rentals

The car was ok, but not very clean. The two front tyres were too low in air. The receptionist was friendly, but constantly speaking to her colleague in a foreign language (chinese??), which I thought was not very nice at all. She did ask her male colleague to look at the tyres and he put more air into them. When we pointed out the uncleaned boot space, he took the car and lateron returned it cleaned.

The car could have been better prepared before we came to pick it up. The receptionist could have spoken english while we were at the desk, waiting for her to complete paperwork.

The staff were supportive and the condition of the car was good. I really enjoyed this experience, better than what I have expected.

The website and app is easy to be understood. But the coupons seem useless, because of the high caterias. And I don’t know how to refer it to my friend to get the bonus back, difficult to find the instruction.

Do ask about the excess and the insurance and they do not mention it. We had to ask a couple of times, I guess it was just the language barrier.

Can not thank Easy rent cars enough for finding such a great deal!!

In average good, what was no nice are the costume service, they didn’t speak with you, explain things and asking general questions. Costume service was poor need to be more friendly and improve few things

This was probably the best experience with rental cars, we ever had. Everything worked out perfectly well. The folks at Great Rentals were awesome!!