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Good service

About Dollar: 9.3 /10
The car wasn't available when I went nto pick up. I waited for more than 2 hours. No compensation offered.
About Qeeq: 10.0 /10
Reviewed: Nov 5, 2019
Mini Van | Chrysler Pacifica or similar

Relevant Reviews on Dollar MANHATTAN E 22ND STREET

Megan

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Full Size | Chevrolet Malibu or similar
“Generally good staff, nice vehicle, good price”
About Dollar: 9.3 /10
Pick up process was quite slow as card machine did not work. Had to use other persons card and add additional driver fee which was not expected. Staff were friendly but whole process took longer than I have experienced in the past. However the person checking the car back in was unnecessarily rude. Did not have rental agreement to hand on arrival so he started to raise his voice to us and barking that it was impossible to rent without one. Suggested that we had not been given to us that morning accused us of lying. Really not what was expected when the rest of the staff were so pleasant. The staff member in the office said it was fine that we did not have it and perhaps we hadnt been given it - mistakes happen. There is a way to speak to people and the person checking the car did not know how - zero customer service skills.
About Qeeq: 10.0 /10
Good price Website can be a bit hard to read when given options Overall easy to use
Reviewed: Dec 10, 2019

DURIVAL

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Large SUV | Gmc Yukon or similar
“Véhicule donné différend de celui loué ”
About Dollar: 6.7 /10
J’ai loué un SUV Large, une fois arrivé dans l’agence on a voulu me donner un van-monospace en m'expliquer qu’il était mieux ce qui est faut car il était environ 800$ de moins. Ensuite ils ont fait venir à ma demande un SUV qui est arrivé au bout d’1h15, ça n’était pas la gamme louée et de plus il était trop petit pour 7 passagers et leurs bagages. Il a fallut que l’on nous emmène dans une autre agence pour finalement obtenir un GMC Yukon XL conforme à ma location. Plus de 3h perdue mis au total avec le stress qui va avec.
About Qeeq: 7.0 /10
Reviewed: Sep 4, 2019

A. Madrinan

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Mini Van | Chrysler Pacifica or similar
About Dollar: 8.3 /10
I reconfirmed the day before the pick up the hour I would be picking up the car, but when I got there, there was no car, I had to wait 2 hours to finally get my car
About Qeeq: 10.0 /10
I loved the rebooking. I earned 100 dollars
Reviewed: Aug 22, 2019

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