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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7777132106
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7777132106
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Search for Routes Car Rentals in Chicago

WAY off-site rentals, clean cars, some VERY grumpy staff, but good prices

Reviewed: Thu, Sep 26, 2019
About Routes: 8.7 /10
Picking up the car was quick and easy and the staff was polite and helpful. We got upgraded from a Corolla to a Durango, and for the price, it couldn't be beat, even if getting there was a bit of a trek. The car was very clean. Dropping off was a whole other story... There were a lot of people, and everyone had to go inside to turn in keys and sign off on the rental. Everyone (pick-ups and returns and people who had parked their personal car there) was in the same line (which created a very long line) and they seemed understaffed to handle that. It was disorganized and inefficient. One woman was working with a couple and she seemed very angry/annoyed and kept walking away and going to the back without saying anything to them. Most of the staff appeared or acted unhappy to downright rude. That being said, at some point, someone separated all the people picking up personal cards and helped them, then helped all the people returning cars and it went much faster. The shuttle driver was very kind and polite and being taken directly to the airport after the return was helpful.
About QEEQ: 10.0 /10
Price Drop Protector was great! I already felt I was getting a great price, but it even saved me a few more dollars without me having to do anything!
Toyota Corolla image
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Chicago Airport

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Aug 20, 2019
“Great deal”
About Routes: 8.3 /10
Rental fee is way cheaper than others, but car condition is as good as others or better. Accessing pickup location from the airport is a bit tricky. You need to take airport shuttle to Rental hub, and then call Routes office for another shuttle to the pickup location. It takes easily over 30 min. It is still worth taking time for pickup because the deal is so good. Also direct shuttle service from the dropoff location to the airport is provided after returning a car.
About QEEQ: 10.0 /10

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Large SUV | Dodge Durango or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Sat, Aug 10, 2019
“Great at start poor at drop off”
About Routes: 8.0 /10
Routes not on main car rental location where most other car rentals are from airport so you need wait for their shuttle to go get you after you call that takes kinda long time to arrive...was like 30 minutes. Process of getting car was fast , got car I wanted to get in good shape, staff was helpfull with finding damages on car so they dont try to trick you. When I was driving piece of plastic on doors fell off, I didnt do anything to damage car was clearly manufacturer thing , googled piece of plastic was about 30 USD (new) but when I was dropping off car I had to pay 500 USD ,even tho I paid 500 USD already at beggining and gonna get rest back after repair for damages I didnt cause or couldnt prevent. Hope repair wont be overpriced becouse I know you just clean it and put there piece of plastic ,I know becouse I work in Škoda and I know how those being put on (we use screws tho so this cant happen , here was just glue).
About QEEQ: 8.0 /10

J.Zolot

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Economy | Kia Rio or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Fri, Jun 7, 2019
“fine”
About Routes: 7.7 /10
I didn't like Routes telling me damage to car before I accepted it, ie. dent listed as scratch. When I didn't agree and wanted the exact damages listed, counter staff got snippy. I had to request she acknowledge the damages and give me a copy of the form. This process took approximately 60 minutes.
About QEEQ: 10.0 /10

S.Kobrosly

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Economy | Kia Rio or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Sat, May 18, 2019
“Never using you again Back to Turo”
About Routes: 2.0 /10
Three people including myself were all told the car they rented wasn't available and were given larger gas guzzlers or told after waiting an hour that they could return to the airport and find another service. It is not a shuttle away from the airport, but multiple shuttles away which is deceiving and complete BS.

R.Corder

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Fri, Feb 15, 2019
“Jeep Wraangler is no Rogue”
About Routes: 8.7 /10
Routes is off-site and not in the new car rental building at ORD. It was not difficult to get to, but required a second van trip. Person behind the counter seemed anxious to leave and not very friendly, but the process was smooth and efficient. A Jeep Wrangler was substituted for the Rogue. It is very boxy and not fun to drive as it was very windy. When we got the car, no one volunteered to go over the controls and features. However, when asked, one outside worker did a pretty good job of showing them. It is easier to get in and out of Routes than it is the car rental building at ORD.
About QEEQ: 7.0 /10

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