Машину заменили на более лучшую, очень приветливый персонал

We had booked a small van with a standart transmission because there was 4 of us with a lot of big luggage. When we got there, they only had a small van with an automatic transmission and they wanted to charge us $25.00 Euro per day extra. We ended up getting a SUV that barely fit all of our luggage. It was not what we asked for!

Did not get car that I reserved. I was given choice of 3 none of which was as spacious as Peugeot. Car was in shocking condition with 10 separate areas of damage so much so that the gentleman at the drop off site said that we did not need to check for damage as there was so much already. Girl at desk said that we did not need to bring car back with a full tank as it was cheaper if they refuelled it. Absolute lie.

High pressure sales tactics to try and sell additional cover. 2.5 hour wait to collect car. Downgraded car as the one we booked wasn't available. Worst car hire experience I've ever had.

The van was in poor condition. Numerous deep scratches all over the car. All the damage was documented prior to leaving the lot. Upon returning the van the attendant tried blame us for a very minor scratch on the plastic rim covers. Despite the heavy damage elsewhere prior to receiving the van, they focused on some tiny scratch. Suspect a scam to pay for damage we did not do. Do not rent from this place!!!