Nothing particular to mention. it was quite quick and efficient, would definitely recommend this company for Lisbon Airport. Only negative point is to find the shuttle at the airport, but nothing else to mention

Like the previous rental, it was quick and efficient to rent with your company!

Had to wait over 45 mins at car hire shuttle drop off/pick up point at Lisbon airport with no shuttle coming. There was no representative at the airport from OK Rent A Car to ask for help so had to phone OK Rent A Car three times who kept saying shuttle would arrive within 10 minutes but after 45 minutes wait we decided to get an Uber instead.

I paid $118 for a 5 day car rental and then 3 weeks after coming home they charge me $1,200 and don't say why. I have emails from Sergio Nuno Oliveira Marques sergio.marques@okrentacar.es and he said they were releasing the hold, but INSTEAD charged me the full amount. This is fraud entirely. I advise everyone who uses this company to charge back your fees.

Waited way too long to get the car (almost 3 hours). There were too many problems of management with this rental company. Some customers had been waiting for more than 4 hours to get their car!! They did not have enough cars, not even staff dealing with the problems and no one waiting at the airport to get to the pick up location. I had to call several times for a van to show up.

They were super good and kind.

It was super easy to book and got a pretty nice deal with full coverage. They didn't provided any information on the pick-up process with Ok Rent a Car so I spent sometime looking for the place and had to call them directly to get explanations. If you don't have you'll be in trouble.