QEEQ

Excellent

About Alamo: 9.4 /10
Like: The staff were pretty accommodating and nice upon our arrival.
Dislike: We arrived about 1-1/2 hour early for drop off and almost an hour before our flight when we entered the immigration. My husband remembered that he forgot his vest hanging behind the driver's seat. He immediately went back to Alamo and told them about the vest. The staff at the counter told him that the car is already a mile away and there was no vest returned to their L&F, not knowing that my husband, together with another staff already looked at the car prior to approaching him. The staff knew that my husband has a flight to catch so there seems to be a delaying tactic so that he would just go. He was already on his way back to immigration until he met a security and told him about the missing vest. The security told him that he gave the vest to the staff at the counter and they both went to the counter and approached the staff. It was only then that the staff took out the vest and asked if that is the one my husband was looking for. All along the vest was with him. My husband told him that if he wanted the vest he could have asked for it instead of denying that it wasn't there. He just went back for it because he want to check the pockets whether he left some papers or IDs.
Reviewed: Sun, Jul 8, 2018
Standard SUV | Jeep Grand Cherokee or similar

Relevant Reviews on Alamo in United States

jwalks

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Economy | Kia Rio 2 Doors or similar
“Easy and great”
About Alamo: 10.0 /10
Great
About QEEQ: 10.0 /10
Great
Reviewed: Wed, Feb 19, 2020

Nick and Jan

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Medium SUV | Jeep Grand Cherokee or similar
“Perfect”
About Alamo: 9.3 /10
The car wS wOnDeRfUl, the Sat Nav was first class and never let us down. Alamo in Seattle were amazing and I find off airports less intimidating in the hard sell, there simply wasn’t one. We will rent off airport in future Please send our thanks to the guys st Seattle
About QEEQ: 10.0 /10
We found easy renters excellent and there was no soft sell at the counter by Alamo and we have never had such a smooth rental Thank you and we will absolutely use you again.
Reviewed: Thu, Oct 3, 2019

D.Parkinson

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Intermediate | Hyundai Elantra or similar
About Alamo: 10.0 /10
Was a very easy process start to finish
About QEEQ: 10.0 /10
Reviewed: Wed, Oct 2, 2019

P.Whittam

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Full Size Van | Dodge Grand Caravan or similar
“The cars available are a bit to basic air con was rubbish Not much choice really!”
About Alamo: 5.3 /10
The car choice was very disappointed really the cars where the basic cheap models nothing much in them!! Air con in the one we had was rubbish considering it only had 3500 miles on when we picked it up!! So really time to consider dollar rent a car lot cheaper for the same car we went Alamo because usually they had better spec cars but not this time rubbish really!
About QEEQ: 10.0 /10
Great service nice and easy to use and book and great value!
Reviewed: Sat, Jun 1, 2019

C.Smith

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Standard SUV | Jeep Grand Cherokee or similar
“Amazing price for our vehicle”
About Alamo: 10.0 /10
Like: Booking the vehicle was super easy! Because we got such an amazing deal on it I was a bit skeptical when it was time to pick it up but it was just what I had reserved! I will use this again for sure!
Reviewed: Tue, Jul 17, 2018

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