The men behind the counter was polite, easy to deal simply good.

I booked a medium SUV. I expect a reasonable bootspace for my luggages and strollers. However, AVIS arranged a Peugeot 3008 for me, which i believe it should be a compact SUV. I feedback this to the frontdesk at Collin Street, named Kylie. She is very understanding and willing to help. At the end, she managed to arrange a car with sufficient bootspace for me. Appreciate her helps. I suggest AVIS to review the categorization of their cars. 3008 should not be considered as medium SUV, which described as Ourlander or similar. 3008 in no way can be compared or similar as outlander. 5008 should be the one considered as medium SUV.

This platform is very convenience to get the booking done.

Was given a new Hyundai I30 instead of toyota corolla altis but car condition is good and fuel efficient. Would be better if Avis can explain more on the new car features rather than to ask the client to pick up the car on his own at the carpark.

Good

Super easy, very friendly and quick.

Smooth as always.

Have some problem to understand Avis prepaid fuel service work , I returned the car with 1/4 tank fuel, but Avis Australia didn't refund the extra prepaid fuel to me I tried to email to those customer service Australia, but respond was slow

The staff at the counter was terrible. She had no patience to help me out. I booked for 2 days and she charged me for 1 day and she cut me off each and everytime when I requested for details. And, my total cost when booked through easyrentcars was $107. Howver, I ended up paying $127. And, she had no clue about my booking which was for 2 days and not 1 day.