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+56-226665927
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+57-6017940262
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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9903176088
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9903176088
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The waiting game for a lower grade of car

Reviewed: Sat, Sep 7, 2019
About EZU: 7.7 /10
Pick up from the airport was ok. When we got back to the office we had to wait 20 minutes as only one staff member was there and another customer was being looked after - that meant the whole pick up process took almost 45 minute from arriving at the offices to leaving the offices. The corolla we wanted and booked wasn't available so we were given an equivalent car we were told from the same class- however it was a 1400cc car not the 1800 cc car we booked- I dont believe they are the same class of car with a much smaller motor. We were offered a corolla but told had to wait 30 minutes - then after 30 minutes were told the corolla was not available as they only had a newer car and we needed to pay more to get it.
Intermediate | Toyota Corolla or similar

Relevant Reviews on EZU CHRISTCHURCH AIRPORT

Mark J

View more >
Medium SUV | Toyota Highlander Guaranteed model
Reviewed: Tue, Sep 8, 2020
“Long wait to get the rental, but good vehicle and very fast drop off.”
About EZU: 9.0 /10
Didn’t get the specific car we ordered. Replacement vehicular had less space!
About QEEQ: 10.0 /10
Worked well, price dropper didn’t benefit us!

S.Raman

View more >
Economy | Toyota Yaris or similar
Reviewed: Sat, Jun 8, 2019
“It was great value for the money..”
About EZU: 8.3 /10
Even though my flight was delayed the staff waited for me even after 10 pm
About QEEQ: 10.0 /10

C.Post

View more >
Medium SUV | Toyota RAV4 Guaranteed model
Reviewed: Tue, Jun 4, 2019
“Piece of cake”
About EZU: 10.0 /10
Very quick and easy to pick up and drop off! Clean car and exactly what we had booked.
About QEEQ: 10.0 /10
Easy to use and great insurance advice.

S.Brown

View more >
Full Size | Toyota Camry Guaranteed model
Reviewed: Thu, Mar 7, 2019
“Cheap is not always worth it.”
About EZU: 6.3 /10
The counter staff were helpful however the car was old and had in excess of 100,000 km on the clock when I picked it up. Although it ran well I was concerned that I may have had broken down. The interior of the car was well worn with stained upholstery.

View more >
Economy | Toyota Yaris or similar
Reviewed: Tue, Feb 5, 2019
About EZU: 4.3 /10
The car provided was a 2007 model with 140,000 kms on the odometer. We rented an ‘economy’ size car but received a car that most rental companies would classify as ‘compact’. Half way through our journey, we realised the front tyre was so bald that the wire was showing. The spare was only an emergency temporary spare and not sufficient to travel the distance required for the rest of our trip. We contacted the emergency EZU number and had no answer. When we got through to EZU the staff simply said ‘take it to a mechanic and we’ll sort it out when you return the car’. We were in Queenstown and attempted to take the car to EZU’s Queenstown branch but could not locate it and their customer service refused to provide the address. The only options provided by EZU were to repair the car ourselves or leave it at the airport (without a replacement provided). Overall, EZU were difficult to deal with, we were given an unroadworthy car and no emergency assistance.

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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