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Live Chat Email Us Service Code: 9231550027

Charged me for fuel at drop off when it was a return empty contract

Reviewed: Mon, Sep 2, 2019
About GOLDCAR: 6.7 /10
I I'm very upset that my rental set full I pick up an empty to return. When I got home a few days later gold car charged me over 40 euros for Philip of the tank. Terrible
About QEEQ: 8.0 /10
Mini | Opel Adam or similar

Relevant Reviews on GOLDCAR PONTA DELGADA AIRPORT

D.Pinto

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Economy | Ford Fiesta or similar
Reviewed: Tue, Mar 10, 2020
“Cheap and quality service, but be careful about insurance.”
About GOLDCAR: 9.3 /10
No issues at pickup nor drop-off, and they were always available if something came up.
About QEEQ: 9.0 /10
Easy to book and great prices!

T.Garnons-Williams

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Mini | Opel Adam or similar
Reviewed: Tue, Nov 26, 2019
“Good service”
About GOLDCAR: 9.0 /10
Service was very good. Pleasant staff. The car wasn't in the greatest condition but the roads in the area are a bit rough too.
About QEEQ: 10.0 /10

C.Carreiro

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Economy | Ford Fiesta or similar
Reviewed: Sun, Nov 10, 2019
“It is advisable to look up the rental car company before picking up the car.”
About GOLDCAR: 7.7 /10
This company does not have a counter at the airport. Because we arrived earlier at the airport it was very difficult to find out where to pick up the car, after making several inquiries from other at other counters we were told that a bus would should up in the parking lot at some point. by going on line we were able to find a main number in Lisbon and called it, after a 15 minute wait the agent told us that the bus would be arriving in 10 minutes. Half an hour went buy and still no bus, finally we were able to locate a local number and managed to arrange for a pick up to their location a few minutes outside the airport. When we got to the rental location, we were told that our car was not available because we were an hour early and the only choice was to take an upgrade for an extra 60.00 Euros or wait an hour, we agreed to pay the extra since we had to be somewhere quickly.
About QEEQ: 10.0 /10
The booking platform is great. The only comment would be to clarify where the car rental company is. Also if you could specify costs for an additional driver.

Famille Vincent

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Economy | Ford Fiesta or similar
Reviewed: Mon, Sep 9, 2019
“Surprise, surprise, méprise”
About GOLDCAR: 6.0 /10
La pression mise pour prendre une assurance supplémentaire à celle des clients La clarté des informations même avec 2 personnes bilingues et un anglophone parce que nous avons dû nous faire expliquer par 3 fois le produit qu on nous a finalement vendu On a aussi insisté pour surclassement le type de voiture nous faisant croire que notre voiture serait inefficace dans certaines rues de l Île. Même après avoir monter le chemin de Ferraria facilement, rien ne nous empêcher d accéder a tous les sites. Seul point positif: la rapidité de réponse par courriel de la conclusion de notre location.

D.OCAMPO

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Economy | Ford Fiesta or similar
Reviewed: Thu, Sep 5, 2019
“Excellent rental experience”
About GOLDCAR: 9.7 /10
Goldcar ponta delgada has excellent fleet, great customer experience
About QEEQ: 10.0 /10
Easy to book, good deal.

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