QEEQ

Good pickup and drop off no problems car was in good condition happy with everything.

About ACE: 9.7 /10
Happy with car, counter staff very helpful and overall experience very good.
About QEEQ: 8.0 /10
Booking platform not too difficult to use so no issues.
Reviewed: Sat, Aug 24, 2019
Compact | Ford Focus or similar

Relevant Reviews on ACE Bristol Airport

M.Wilson

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Mini | Fiat 500 or similar
“Exceeded expectations”
About ACE: 8.3 /10
Car was in the same class as booked, clean inside a little less so on the outside but still acceptable. Shuttle transfer service was efficient, Counter service staff were also polite and efficient (a technical printer problem added 5 minutes to what would otherwise have been a sub-10 minute collection. Drop off was super efficient as was return shuttle to terminal (a 3 minute ride). Overall, exceeded my expectation and was excellent value for money. Would recommend.
About QEEQ: 10.0 /10
Reviewed: Wed, Jul 17, 2019

Jane M

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Mini | Fiat 500 or similar
“Easy booking, great car and value for money.”
About ACE: 9.7 /10
Car was great. Limited milage could have had some options. Something to confirm how many ltrs the petrol tank can take, would be helpful, to be able to fill to say 50%.
About QEEQ: 10.0 /10
Realy easy to book online. Insurance options clear. However - Not aware of milage limitations until we picked up. Wish staff had run through basics like lights/ petrol access, etc
Reviewed: Wed, Jul 10, 2019

B.Cooney

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Economy | Ford Fiesta or similar
“Excellent value for money and easy”
About ACE: 8.7 /10
The pick up was from Green Motion car and van rental. The name Ace Rent a Car never appeared anywhere and wasn't on the shuttle bus that collected me. It would have made pick up quicker and easier if there were clear instructions on where to meet the shuttle bus.
About QEEQ: 10.0 /10
Reviewed: Sat, Jul 6, 2019

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Economy | Ford Fiesta or similar
“Why all the different company names”
About ACE: 8.7 /10
The plus point was that the car we'd opted for wasn't available so we got a bigger one. Thankfully I know how to drive an Automatic (I'd booked a manual). The list of minus points is, alas, much longer. The phone number on our Rental Confirmation was for a company called Green Motion (which wasn't a name I'd seen on the booking platform or on any of our documentation). The lift from the airport to the office was very prompt and the driver was pleasant but the office is in the back of a Motel/Hostel. I felt very uncomfortable back there. Then the insurance options were presented and the huge deposit required in order to forego the insurance cost. There was no option but to take the high daily insurance cost. The £50 deposit is still sitting as "pending" on my credit card despite being told that it'd be refunded on 9th June (i.e. when I handed back the car). The whole experience has made me feel swindled.
Reviewed: Wed, Jun 12, 2019

S.G

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Economy | Ford Fiesta or similar
“Too many company names involved for 1 car hire..EasyRent, Ace and GreenMotion. Confusing.”
About ACE: 8.7 /10
Green Motion was very efficient
About QEEQ: 10.0 /10
Reviewed: Sat, Apr 6, 2019

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