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Live chat Email us Service Code: 3485999110
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3485999110
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Very disappointing experience and feel cheated.

Reviewed: Wed, Aug 7, 2019
About Sicily By Car: 6.7 /10
The staff behind the counter had told us that she will charge us an additional 100 euros for a second driver. Even though we did not agree as we did not think it mattered how many people drove the car, in any case due to no choice we agreed and took the car. They had taken a deposit of euro 594 from my credit card and mentioned that they will return euro 400 when the car was returned in good condition. However when we returned the car and got a no damage on the car while being returned, they have still only returned euro 229.04 to my credit card instead of euro 400. This is unlawful. They are not picking up the toll free numbers that are listed and we have no way to talk to them. I am very disappointed.
About QEEQ: 10.0 /10
Small SUV | Opel Crossland X or similar

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Mini | Toyota Aygo or similar
Reviewed: Wed, Aug 2, 2023
“Smooth”
About Sicily By Car: 7.0 /10
Helpful staff at the counter Easy to find Only remark, it's not very clear you have to take your token number for queing. There's a totem in between two counters which is not clear at a first sight that is there for the number pick up.
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No dropping price Easy to book

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Small SUV | Opel Crossland X or similar
Reviewed: Tue, May 10, 2022
About Sicily By Car: 9.0 /10
返却時に係がいなくてカウンターに行って30分待たされて返却が終わった。よくないと思います。
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Reviewed: Mon, Mar 9, 2020
“Buona ma condizione della vettura desiderabile...”
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About QEEQ: 10.0 /10
Ottimo

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Mini Elite Convertible | Fiat 500 Cabrio Or Similar or similar
Reviewed: Tue, Aug 6, 2019
“Excellent and easy”
About Sicily By Car: 9.3 /10
Once we’d found the desk there was no queue and we were served immediately. However!! When we dropped the car off we were told we had parked in the wrong place even though it was a Sicily by Car (no. 44) space and we were told to move it to next to the office. We needed to catch our flight and found this unreasonable!! So we left the keys and walked away. Slightly unnecessary demand from the staff member.
About QEEQ: 9.0 /10
Clear pricing and easy to use
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J.Taylor

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Full Size Van | Mercedes-Benz Vito or similar
Reviewed: Mon, Jul 1, 2019
“Had to wait for over 2 hours at the rental desk. The entire pickup process was appalling”
About Sicily By Car: 7.7 /10
The entire pickup process was appalling. The ticketing system in place doesn't work (people push, miss their numbers and return later) and we had to wait for well over 2 hours past our pick up time. One of the staff members was also quite rude (although the lady who eventually served us was fine). Each customer took so long to deal with - they really need to modify the collection process.

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