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Live Chat Email Us Service Code: 5045682037
Reviewed: Mon, Jul 29, 2019
About Routes: 7.3 /10
Renting the vehicle was great. There was only 2 small things. One, it took about 5 times of calling before I got someone to answer and tell us where to go to meet the shuttle. The car itself had a VERY strong gas smell and we had to stop and get air freshener for the car. Other than that everything was great!
About QEEQ: 7.0 /10
Medium SUV | Jeep Wrangler or similar

Relevant Reviews on Routes Atlanta Airport

Dilip B

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Economy | Kia Rio or similar
Reviewed: Fri, Oct 11, 2019
“Very Good.”
About Routes: 8.3 /10
Very good service and to my expectation , the staff was little slow to process the paper work.
About QEEQ: 10.0 /10
Excellent service , no comments.

A.Ion

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Economy | Kia Rio or similar
Reviewed: Sat, Jul 20, 2019
“Reps have been totally unprofessional, rude and didn’t know how to treat customers. Never again rent”
About Routes: 2.3 /10
I booked a car that was not available and the reps want to give me a pick-up truck. When I refused he didn’t want to give me another car. I waited for over 2 hours while he served other customers and totally ignored me. I asked to talk to the manager and finally they gave me a car after another hour or so. Terrible experience. I will never rent from that place again.

A.Smith

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Jun 27, 2019
“Very customer service oriented, they truly make you feel like family.”
About Routes: 10.0 /10
The process was smooth and the three workers are awesome. The two gentlemen that assisted me were very professional. I am glad that I chose Routes and I would choose them again. Thanks
About QEEQ: 10.0 /10
Very smooth process.

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Jun 25, 2019
“Unsettling and uncomfortable at first, but good in the end.”
About Routes: 9.3 /10
The car I receiuncoesexceeded my expections....However, Routes had not renovated the building that was bought for that businesses location...The employees were working out of a trailer in the parking lot of an old closed down restaurant that had not been renovated or open for business, which was very unsettling and uncomfortable driving up to to retrieve my rental.....Then, I was told once inside the trailer, that there would be a $500 hold on my credit card. That information was unexpected, seemed fishy, and very upsetting. The representative reduced the hold to $300 and I received a nicer rental then what I expected.
About QEEQ: 10.0 /10

M.Laney

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Economy | Kia Rio or similar
Reviewed: Mon, Jun 10, 2019
About Routes: 10.0 /10
They're new, and so they went above and beyond. Great company. I'll use them again every time.
About QEEQ: 10.0 /10

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