QEEQ

Avoid budget at all costs

About Budget: 4.4 /10
Their prices are the cheapest available and that comes with other prices. 30 min long line of people and no cars of the type you book are part of it. Other rentals will offer you free upgrade, budget will charge you for this and give you car you dont want - in my case it was truck. Lady at the counter told me that its not too big and she is driving it her self and it got back camera for parking which is necessity in LA and that mid size SUV is too small for 3 people. When I wanted different, smaller car they offered me mustang (literally the opposite of big car). Apparently I can wait until someone return car I booked and then I can take it. I canceled my booking and went to Dollar which is very well organized. Until today Im waiting for refund from budget.
About QEEQ: 8.0 /10
Reviewed: Sun, Jul 28, 2019
Medium SUV | Ford Escape or similar

Relevant Reviews on Budget Los Angeles International Apt

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Mini Van | Chrysler Pacifica or similar
“Good car, poor service”
About Budget: 7.7 /10
The counter attendant (Patricia) was very rude and unpleasant. She tried to sell us all sorts of upgraded cars and services we didn't need and as soon as she realized we don't want them, she started behaving in a very unpleasant way and wouldn't even respond to our questions.
About QEEQ: 8.0 /10
Reviewed: Wed, Oct 23, 2019

M.Sandoval

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Medium SUV | Ford Escape or similar
“Buena relación calidad -precio aunque siempre acabas pagando mas en el mostrador.”
About Budget: 8.3 /10
Pedimos un SUV y nos dieron un Jeep Wrangler. El coche esta muy bien, pero consume bastante mas que un SUV normal.
About QEEQ: 10.0 /10
Reviewed: Tue, Aug 27, 2019

S.Kosonwadhana

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Compact | Ford Focus or similar
“Good service at counter and return”
About Budget: 8.7 /10
23 July 8 Pm.The driver of shuttle bus send me at LAX arrival terminal instead of departure terminal. He say that the traffic is too Jam. So I try to carry my 2 big baggages up to second floors to Departure gate by myself..(very far) . Don’t do this again Thank you
About QEEQ: 10.0 /10
Easy to rent. I will use your company again on next Trip
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Reviewed: Fri, Aug 23, 2019

HL

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Large SUV | ford Explorer 7 Seats or similar
“Unpleasure customer service in pickup counter”
About Budget: 6.3 /10
In the beginning, the customer service staff kept saying that there was no available booked car and tried to ask me to upgrade. After negotiations for a while, I finally got another car in the same class as what I booked. When I picked up the car, the tire pressures were something wrong. But luckily, the on-site staff helped me to fix it.
Reviewed: Tue, Jul 30, 2019

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Compact | Ford Focus or similar
“Had to argue to get what we had paid for”
About Budget: 8.3 /10
We booked a Ford focus or similar to fit two suitcase in. Budget tried to give us a Ford fiesta claiming it was the same thing and sell us an upgrade. They ended up giving us a Kia sol. When the bags didn't fit the persons handing over the car was very unhelpful and walked off after putting the seats down and throwing the bags in saying it was fine as there were only two of us. We went back into the office and and spoke to a different person who sorted us a car with a big enough boot to fit 2 bags in out of sight.
About QEEQ: 10.0 /10
Reviewed: Thu, Jul 25, 2019

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