Europcar very good; Easyrentcars never again.

Voiture sans AC et pas d’info sur lensujet

OK

The service was great and the staff very friendly. Process was extremely easy

Very good customer service they answered all my questions promptly during the booking

The car had exceeded my expectation as we are travelling in a group of 2 and we were given a huge car that does not consume too much fuel!

All Europcar staff are very helpful. the “flat tire” light went on on my dashboard. I called the customer service and they immediately directed me to a nearby garage and fix it. I have problem in finding the location to return my car. Called customer service again and they provided excellent guidance and solve my problem. Really like Europcar service. I like my VW Sharan. Very spacious which fit my requirement well. However, I think the car needs some maintenances as the engine has to be manually restarted a couple of times.

When returning the car the advice given for dropping off the keys after hour was incorrect. I had to keep the keys of the car and drop them off in my own time the following day. Tank was not fill as stated when picking up the vehicle.