QEEQ

waited over 4 hours beyond allotted pick up time-Easirent had extended the lease for previous driver

About Easirent: 7.3 /10
Waited over 4 hours beyond pickup time- Easirent extended lease for previous driver- this seems to be perfectly acceptable practice to them. Phoned for pickup- told there was none- despite rental being off site. Had to phone and complain to customer service to get them to come in the holiday inn shuttle( they said no shuttle bus for 1 1/2 years- but their website not updated!!) will NOT use again
About QEEQ: 10.0 /10
Good to get online booking for insurance to reduce excess to zero This brief survey of Easirent does not accurately reflect the poor service I feel we received from them- in no way would I award them 7.3!!! Need better assessment questions
Reviewed: Thu, Jul 25, 2019
Mini Van | Ford Tourneo or similar

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