Avoid Europcar in Italy

Italy

Reviewed: Mon, Jul 22, 2019

About Europcar: 3.7 /10

Audi A3 diesel is a good and low km car. However it took over 90 mins to get served and receive the car. Other patrons had the same experience - we were not alone. Car arrived dirty, damaged and with low oil warning light on. I've never had to add oil for a hire car before. Europcar later tried to blame me for damages to the vehicle, thankfully we took many pics on receipt of the vehicle to prove our innocence. Customer service at Europcar have been unresponsive to emails throughout the experience.

About QEEQ: 8.0 /10

Europcar

Venice

Italy

Intermediate | Audi A3 or similar

1 days rental

Relevant Reviews on Europcar in Italy

M.O'Reilly

Italy

6 day rental

Economy | Peugeot 208 or similar

Europcar

Florence

Italy

Reviewed: Wed, Jun 22, 2022

About Europcar: 8.0 /10

We had a very long wait to pick up our car in Florence. There was a long queue to get service.

About QEEQ: 8.0 /10

K.Chang ho

Italy

1 days rental

Full Size Van | Volkswagen Caravelle or similar

Europcar

Alghero-Fertilia Airport(AHO)

Alghero

Italy

Reviewed: Tue, Dec 31, 2019

About Europcar: 10.0 /10

Staff gentilissimo e veloce

About QEEQ: 10.0 /10

Prezzo buonissimo e facile da noleggiare

L.Doughan

Italy

1 days rental

Economy | Renault Clio or similar

Europcar

Rome Fiumicino Airport(FCO)

Rome

Italy

Reviewed: Tue, Aug 20, 2019

“Great rental facilitated by the very good price offer of Easyrentcars and the quality of Europcar!”

About Europcar: 10.0 /10

It was a very convenient service at Europcar offices (Rome Airoport and Bari Airport), the personal was very nice and professionnal.

About QEEQ: 10.0 /10

Italy

1 days rental

Mini | Fiat 500 or similar

Reviewed: Sat, Jan 26, 2019

About Europcar: 6.3 /10

Car was full of white waterspots and the front was not cleaned well. Although with only 3900 km on the colck had many scratches especially the interior. There was some rattle from the undercarriage of the car as well. Otherwise ok. They did not specify where to dropoff the car (what lot number to be parked in). It would help if there were any sighs at arrival hall where their office is, since it is in another building on the other side of the airport.