booked Ram truck but not available at the time of pickup got disappointed. Rented another vehicle.

About Hertz: 8.7 /10
Counter staff is very courteous. I forgot my headphone case in the vehicle, called Hertz local Rep and he was polite and asked me to come and get it. Got my case back the next day. Thanks.
About QEEQ: 8.0 /10
Reviewed: Thu, Jul 18, 2019
Pickup Truck | Dodge Ram 1500 or similar

Relevant Reviews on Hertz in United States


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Mini | Chevrolet Spark 4 Doors or similar
“Una experiencia eficiente y positiva.”
About Hertz: 10.0 /10
Los trabajadores de la oficina de Hertz eran encantadores.
About QEEQ: 10.0 /10
Reviewed: Wed, Jan 8, 2020


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Intermediate | Toyota Corolla or similar
“Totally happy”
About Hertz: 10.0 /10
Great experience
About QEEQ: 10.0 /10
Great service
Reviewed: Sat, Sep 21, 2019

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Convertible | Ford Mustang Cabrio 4 Seats or similar
“Here’s a picture of my American muscle car”
About Hertz: 5.3 /10
I requested a Ford Mustang but got given a Mercedes SLC instead. This was a big deal for a car enthusiast. Also the waiting time took far too long.
About QEEQ: 8.0 /10
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Reviewed: Mon, Sep 16, 2019

W.Hernandez Robles

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Mini Van | Chrysler Pacifica or similar
“Everything was excellent, the whole process was excellent.”
About Hertz: 10.0 /10
The staff, and everything was very professionall. I would do it again with Hertz.
About QEEQ: 10.0 /10
The booking process was easy and friendly.
Reviewed: Fri, Jul 12, 2019


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Intermediate | Dodge Challenger Model Guaranteed
“They gave me the wrong car”
About Hertz: 9.0 /10
Hertz didn't have a Dodge Challenger and none in the adrenaline collection when I arrived for pick up. They gave us a free upgrade to an Infiniti SUV, however, we only wanted an American muscle car. The supervisor told us that they would give us a call in the morning so that we could swop cars. No call was ever made and I had to call them personally to check and reserve the only adrenaline collection car, a Camaro SS. The car was clean internally and smelt new. It was a joy to drive, but barely had enough space for our luggage.
About QEEQ: 10.0 /10
Calvin has been great help. He contacted Hertz for us to reserve the adrenaline collection car. He did mention that a Dodge Challenger would be available, but Hertz insisted that they do not have specific car reservation. Still, he has been great help
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Reviewed: Mon, Apr 29, 2019

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