Go with a different company

D Fisk

Canada

Reviewed: Sun, Jul 14, 2019

About Routes: 7.3 /10

Our car was broken in by breaking of a rear passenger window. Routes replacement and repair charge was ridiculous. Over $200 from estimates Plus they charged an administration fee of$50 apparently to fill out paperwork. Our insurance would not pay for the down time days or admin fees. Their “extra” insurance offered had a $1000 deductible. So nothing was covered. The extra fees after already being stolen from by the break in left a very bad feeling.

Economy | Toyota Yaris or similar

1 days rental

Relevant Reviews on Routes Calgary Airport

Canada

7 day rental

Economy | Kia Rio or similar

Reviewed: Mon, Aug 10, 2020

“Hassle free process and good deal”

About Routes: 9.0 /10

Overall, Routes gave us a good service. We arrived an hour early for the pick up time but they were able to pick us up at the airport. The car was a little dirty but it did not ruin the experience for us.

About QEEQ: 10.0 /10

It is a good deal. Having an good insurance coverage that came along with the rental is a big relief. We did not have to worry of additional fees on top of the vehicule rental.

E from MTL

Canada

1 days rental

Intermediate | Honda Civic or similar

Reviewed: Fri, Oct 18, 2019

About Routes: 10.0 /10

Pickup of the rental was smooth and easy. I was given an upgrade because they didn’t have the compact car I had requested.

About QEEQ: 10.0 /10

back packer

Canada

1 days rental

Medium SUV | Nissan Rogue or similar

Reviewed: Wed, Aug 21, 2019

“Easy rental, helpful staff, clean car, very easy drop off.”

About Routes: 9.7 /10

The shuttle was small and we had to wait for 2-3 shuttles, we weren't pushy enough and a large group jumped the line and got on before us. Perhaps another shuttle at peak times? Staff helpful warning about speeding tickets and automatic photo speeding enforcement and buffer speeds.

About QEEQ: 10.0 /10

Not sure about price protector working or not.

Canada

1 days rental

Medium SUV | Nissan Rogue or similar

Reviewed: Thu, Feb 28, 2019

About Routes: 10.0 /10

The car was booked and paid for prior to the pick up. When I got there they had no record of the booking in their system. The service lady resolved the discrepancy satisfactorily. This was the second time in 3 months I used Routes and I used it the second time because of very good experience the first time and I would use them again.